All aspects of my visit were very positive. Your service people were friendly and helpful. I needed to have my car inspected and was pleased a concern I had was not an issue at this time. Also appreciated having my car washed.
Very good , except for the check list about the car. Everything was marked satisfactory, but the air conditioning didn't work, that was corrected. Also there was a weld on the exhaust system that broke off a ring and caused a rattle, but we didn't notice it till after the purchase, which was also marked satisfactory.
Cargurus called us and an appointment was made after we saw the car online. The whole process from our contact with the GM to the car saleman to the finance guy was up front and honest. They asked us what we wanted and if we wanted to explore any options. No pressure and no ick feelings. This was my sons first big purchase and he paid cash.! No hassel in and out in less than 3 hrs.
We went to Salem Volkswagen for a used vehicle which was listed on cars.com. The sales people were very knowledgeable, showed the proper interest in us as buyers and applied no pressure on us to buy something that day. Between phone calls, emails and our visit to the dealership, I was very happy with my experiences with them. I didn't end up buying the vehicle I went to see but would go back without hesitation if I saw something online again.
Very clean, very professional. The manager on duty at the time was quick and helped me feel Nd what I was looking for and the young salesman went above and beyond showing me everything till I was happy.
Super impressed with her customer service!!!!! Hoenstly she holds the door open for her people , she talks when to them when they aren't happy, she turns unhappy customers into happy ones, love dealing with Nicole!
Jeff was awesome with me today. He gave me no bull and was just all around a a great guy to chat with! 100% recommend!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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