I have purchased 5 vehicle's here over the past 15 years. My first vehicle was a suburban, I took it in for a paint job and 6 weeks later they called me and said was stolen. They had no sympathy for me at all, said was my problem and that I need to call the police and my insurance company. 3 years ago I traded my 2011 Tahoe in for a Silverado before my first oil change I had to add a quart of oil. I complained about the tapping noise and the loss of oil to the service manager and she said according to GM it's normal for a GM vehicle to use a quart of oil every 3 to 5000 miles. I've been touch if your vehicle needs oil it is leaking or burning it. So needless to say I wish I had my old Tahoe back, no problems at all. You think they would try and take care of a long term repetitive customer and give them a deal. Looks like I'll be driving a Ford or Dodge next year.
My wife and I were extremely happy with our experience. One comment we made to the sale manager was that when one salesperson is extremely busy others should be more inclined to help so customers do not have to spend excessive time at the dealership. This by no means takes anything away from our sales person (Jonathan).
The service reps were very courteous and professional Aaron Newman is very attentive, professional, and cares about customer satisfaction. He reviewed my concerns, took time to explain things to me and made sure the courtesy car arrived on time.
My initial phone call with Mike assured my faith in Expert Motors
My first meeting with Chad sealed the deal. Chad is professional, friendly and so patient. He made my visit and test drive an Awesome Experience.
Chad has made a true friend and loyal customer. Please visit Expert Motors my vehicle is beautiful, well kept and in great condition.
Kyle was the best. He is fair and great to work with and honestly I never owned a Gmc always navigators this by far is a better truck. And ur staff impeccable. What an experience I love it and I loved Kyle ty
Your customer service has reached a new high at this dealership. I'm happy with my purchase, and delighted with your service. No fibs, and great problem solvers. You are the best, of the best. Fred Foreman
Sheehan Buick is first rate. In have been working with this dealership for at least twenty years. During that time I brought and/or leased Pontiac's as well as Buick Regal's. They are all professionals who are truly interested in working with the customers. Jeff is a true professional who goes out of his way the ensure the best possible service as well as working with you. Over the years that I have been dealing with the Sheehan, I love that there is no pressure. I would also like to recognize Matt who works with you on the finance side of the purchase. Again, another true professional.
In and out very easy car buying process. Car was washed and ready for me as soon as I walked in. I was able to do most of the process online and by phone.
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