Karen and DJ helped my husband and myself get into a 2017 van and it was the easiest experience we have ever had. We had been looking on and off for over a year but when our old van decided to really quit we needed something fast and they sure made the process enjoyable and easy. We can’t thank them enough, we love our new van!
by Vito , the owners son worked with us to sign the final documents from Corfu, NY
October 25, 2018
Karen helped us immediately in a friendly manner without being pushy, which is wonderful. We enjoyed good conversation with her and the owner.
All the time consuming paperwork was handled by Karen so I did not have to deal with any of that.
When we came to pick up the vehicle, the signing of the documents was a quick process and no one tried to push additional charges on us!!
It was a great experience and I'm so glad we made the hour long trip to Molye.
DJ Wilson was very understanding, joking about, very kind and awesome experience. I bought a Trax 3 years ago from Molye and had an amazing experience then too, and the same welcoming feeling from this time around when I bought my Silverado. Terry was funny and we talked about our puppies during ththe financial process which was easy and simple!
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
Very comfortable car buying process. More auto sales staff should adopt their no pressure approach to selling cars. They let the cars sell themselves. Marlon was great. He promptly returned calls with informed answers and helped secure competitive financing rates.
He also had no problem assisting with having the car transported for a third-party inspection. I would not hesitate recommending them.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
Everyone from Ken, Mike and Brian were GREAT!!! Buying a vehicle there was amazing!!! STOP and see them, they even give $100 if someone refers you to the dealership. The 2018 Chevy Silverado is amazing too!!
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