I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
Very pleased with the sales staff. Have no reservations about going back. Car prices seemed very competitive. There was a sales drive ending the day that we visited the dealership. We weren’t ready to make the commitment.
I have bought all of my vehicles from Bergstroms. I would not go anywhere else. The service after the sale is off the charts. You are made to feel a part of the Bergstrom family overtime you visit, for whatever the reason. There is no other dealership that I know of that takes care of their customers the way that the Bergstrom Crew does.
Came in to have my car serviced first for a sensor that went bad and then my brakes. The service department was very prompt and knowledgeable. The two times that I came I dealt with a man named Nick. This experience I have to say has been the best I have had in a long time. Also the mechanic explained everything to me and showed me which I thought was awesome. Been to several different places in the past and you guys top them all in my opinion. I hope to continue to build a good relationship with you in the future for all my needs. Thank you for the awesome service I received.
We were at Neenah for a funeral - we live in Kansas. Our engine light came on during our trip to Neenah. Mark Bogan and his service team allowed us to be immediately serviced because of our situation. We were also provided with a rental car. Within a few hours of bringing our car in to Bergstom, we received atext message from Mark saying our car was fixed and ready for pickup. Mark handled our warranty issues and we were quickly back on our way. This was perhaps the most polite, quick and most efficient service that I have ever received - especially during a tramatic time for my family. Please give my heart-felt thanks to Mark and the service team.
Scott S. was a pleasure to deal with. We purchased 2 new trucks in the past month from him for our business, and he made sure things were simple and easy for us throughout the entire process. Will definitely be giving Scott a call next time we are looking for another vehicle!
Test drove a few vehicles here. Didn't end up making a purchase here, due to unforeseen changes on my end. But was nice experience, pleasant environment. David Vandersteeg was helpful. Would come here to purchase a vehicle in the future, and would recommend it to others.
It was Awesome !! 'Stumpy' our salesman and Russ Souther was Great to work with !! He went above and beyond to personally help me ,after work hours, to surprise my wife for our 25th anniversary !! It brought tears to her eyes!! Everything went smooth !!! THANK YOU !!
I worked with JT and he was amazing! He kept me in contact with me all while I had been looking online for just the right Tahoe. I bought mine there the end of September from him and it was one of the best experiences I???ve had buying a vehicle! Thank you!!
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