Let me start off by saying everyone there is friendly and I feel like I got a good deal on a used 2017 Jeep Wrangler I purchased there. Now the part that made me upset was at the very end of my experience there. They pride themselves on there Seth Wadley promise. Things like free oil changes for life and life on engine. That’s all real nice but when they brought me out to my new Jeep so I can drive off in it and be proud of my new purchase, I noticed it setting in the same place it was when I test drove it earlier that day. The car was dirty on the out side and was setting on empty. I asked why and they said we don’t wash or fill up the tanks on there used vehicles. My salesman did try give me cash for gas once I started getting upset but I did not take it. The fact that they took me out to my new Jeep filthy and on empty and think that is fine. So if you buy a used $35k there they want you to drive it off the lot dirty and on empty. When I buy a new vehicle the first two places I don’t want to stop leaving the dealership is a car wash and a gas station. Very disappointed with this dealership. Won’t be back. They lost my business over $40.
Best truck I ever owned very reliable and good MPG
by Allencasal from Dunmore pa
December 2, 2018
This was a tow vehicle for me. Living in NEPA lots of mountains and two lane roads. Never let me down good power and good brakes. Felt very stable when towing my boatbor travel trailer. Also very good MPG with 5.3
I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Kori is very knowledgeable about the vehicles he sells and is a great technology resource as vehicles continue to become compatible to outside technology devices. He is patient in answering questions and gives you plenty of time to xxxxx all options to make a decision. Buying a vehicle new or used is a big decision, but with Kori's help it can be done with ease! Thank you Kori for a great car buying experience!
by Singleton Crew from Beaumont Tx
January 3, 2019
Perfect fit for when I have 6 of my grandchildren with me and storage is great having to transport a baby stroller and my husband Walker and have groceries.
The only problem is we sometimes smell strong odor of gas. But there isn't a recall for it. We taking it in just as soon as we can get my second car running .
Scotty was great! My time was limited and he stepped right help to help in a very efficient manner! He was very accommodating and knowledgeable! I was able to get everything done on my schedule..... thanks for sharing your ???day off??? Scotty!
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
I wasn't planning on getting a new car, but I hit a deer and totaled my car. ( The deer survived ). It was a cold day when I was looking around different dealerships. Scotty was the only person to come outside to see if I needed help. He asked me what I wanted, and what features I wanted. He found a Terrain that met my wish list, and I test drove it. I felt very comfortable asking any questions I had about the car. After purchasing my Terrrain, Scotty got the GMC app on my phone and explained the controls inside of the car. Scotty even text me the next day to make sure everything was going ok with my car. He made the whole process very stress free.
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
Very thankful of Kristen and her team for being able to provide us with two trucks in a very prompt manner. We overcame many challenges and schedule adjustments. Super happy with the trucks and vere pleased with the service. Thank you!
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
I was in today with the tire pressure indicator light on after putting air in tires. I was helped by a young service attendant by the name of “Q”. He was very polite and friendly and took care of me right away. This is exactly how a customer wants to be taken care of!! You should be very proud of this young man and he should be recognized for his customer service!!
Use it for everything.
by Jlarse35 from FL
November 18, 2018
Towed my fiat across the country with it. Haul my family around every day. Little mx, strong go ahead. We haul stuff all over the place. The seats fold flat so we can fit tons in the back.
Alan Klingaman was great to deal with from start to finish on the transaction. He spent extra effort to be sure we were comfortable with the advanced technology included in our beautiful new XC60. He also worked hard to streamline the buying process while at the dealership. I was pleased.
Just purchased a sle off road.
by Mark from Kendall NY
January 2, 2019
It was love at first sight. Have only put 200 miles on it but I have felt no issues with the 8 speed trans. Shifts smoothly and timely. The V-6 has plenty of power and tows the same weight as my old 09 Silverado 4x4. I'm hoping this will be a long lasting truck. Living in NY I made sure to get undercoating and rust proofing and a 100k warranty
Second time leasing an Acadia Denali from Moore GMC. Buying process was easy and pricing is right on the mark...Dealership is a bit of a throw back with the warmth of a family run business mixed with today's high tech world. Dealership staff is very friendly and knowledgeable. I had a another enjoyable and smooth buying experience dealing with Jolene and Kendra on the business side, Dave in sales and Charlie in service. They truly take the stress out of the buying a new vehicle.
Great truck for the money
by TonyMN87 from Montrose, MN
January 3, 2019
I got a great deal on this truck! I wish half ton trucks had a stance more like a 3/4 or 1 ton truck. But this is an amazing truck for the value!
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
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