My buying experience (19 outback) was excellent and my relationship with Sommers is off to a great start. I was treated respectfully, they honored all of their promises, and were excellent communicators. I did not visit the dealer until the night I picked up the vehicle. Everything was negotiated by email until Molly, their internet sales person, called me to say she wanted my business and had the color I wanted. She matched the price of another dealer and that sealed it for me. Adam Driewer sold me the car. He communicated by text, email, phone, and set me up with 0% financing and installation of my select accessories. The best thing is that the prices matched perfectly to what Adam quoted me when I signed the paperwork at the finance office. For that reason I can recommend Sommers as a trustworthy dealership. After experiencing some bait and switches in my life, this experience was such a relief. The deal went as planned and without any issue. Their finance mangaer Matt was extremely professional and inspired confidence and trust. I was waiting for the hidden fee but there were none. 10/10
The staff was extremely friendly and my oil change was done in a reasonable time, faster than in the past. My three year old son was even given a match box car by a staff member and that gave him something new to play with while we waited.
Very helpful in getting my car in for an oil change and brake inspection. He also recommended so needed wiper blades as well which I will get relatively soon. I would recommend Kevin as service advisor to go to.
Very courteous and timely service was provided for the usual oil change and tire rotation. The very next evening I had a collision with a deer and drove straight to the dealership as it was nearby. It was very close to their closing hour but they got me right in, looked at the damage and brought the body shop manager over. I went back first thing the next morning as I left my remote in the car and they already had an estimate prepared. It was very reasonable and my insurance carrier authorized the work the same day. Nice job and is reflective of the service I have received on numerus occasions from Mike Juneau's Brookfield Buick GMC.
I recently purchased a GMC Yukon from Mike Juneau's Brookfield and it was the most enjoyable car buying experience I have ever had. Martinis, Randy and the rest of the staff did an awesome job and making sure all of my questions were answered. Love the new car and will definitely go back when it is time to have service done or buy another new vehicle.
Friendly and courteous sales people and the new lease went easy. Luis did and outstanding job showing me how my new Arcadia functions worked. The car was cleaned and ready to go when I got there. Thanks everybody at John Paul???s Buick.
John Paul dealership made shopping for a new car very easy and hassle free. We were quickly invited to test drive the vehicle of our choice and we were provided a fair purchase price without hours of negotiation.
We were visiting for service on our present vehicles. The Lynch staff had expressed interest in our 2015 Terrain for their used car inventory. After a good trade-in offer was made to us, we started looking for a new vehicle. Several good options were presented to us including 2019 and 2018 vehicles. Alex and the Lynch staff were friendly, professional and answered any questions we had. Alex came in on his day off to complete the process. We are happy with our purchase of a 2018 Terrain.
Steven was amazing he made sure to explain every detail of all maintenance services needed and performed on my vehicle. He clarified all my concerns and handed me a shiny washed and well running vehicle!
Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
Worked with Dan N. and he made everything very clear with none of the shenanigans I???ve experienced in working with other dealerships. Would recommend Dan and the team at Ewald to anyone looking for a fair price and easy process!
This was a great overall experience. I walked into the dealership and met with Dan. We reviewed the specs I wanted and quickly located the truck. The pricing and time was easy and no pressure.
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