At first I had my doubts , but I can tell you that Brian and Debbie work together for me and resolved my issue , the dealership really step up their customer service. I would like to thank the whole team and express how happy they have made my experience !!!!!! great place with some real caring people . THANK YOU
I have made to purchases from your dealer ship and I have to say I have never been treated so good and felt more at ease as I have with you and your staff. Y'all make it happen . thank you Debbie and Anthony. You have got my business for years to come. Thank you so much., And i love my new Jeep!. Your fianance manager is also very good as well .
We really weren't planning on buying anything the day we went in. We wanted to look around just to see what was available. Matt Lam (salesman) spent so much time with us and was professional and personable. He made my husband and I feel like we were old friends of his. He was very forthcoming with answers to all our questions. He took a great deal of time with us and really cared about our needs. There was no pressure to buy something, just friendly helpful advice. We had a similar friendly helpful experience with Phil Burrovgls (finance). After buying we received calls from staff and Matt thanking us again for our business. We are pleased to give five star rating to every aspect of their service. We will and are recommending them to all our friends and acquaintances. We couldn't be happier, thanks to them!
After a few months of looking and talking with local dealerships. We have our next vehicle at Bayside in Hollywood! New location for Bayside!
Under 2 hours start to finished, no hassle, very clean and customer service outstanding.
Our New SUV was filled with gas, detailed, awesome warranty from this dealership!
Over next few days follow up question! Instead Answers no run around! Love them! If your shopping u got to check them out! Out of 6 dealerships! And months looking for the right one for the right price! I rate you awesome Steve, Ray, Jeff !!
Went in looking for a used car for my wife, there was no pressure from the sales staff, when I found a car we liked we test drove it and the manager made it easy to go through the process, left the same night with the car and would Highly recommend buying from Bayside Hollywood!
Found a car they had for sale on Cars.Com, used the "contact dealer" button on the webpage. Within several minutes I had a email from the GM and the sales associate Michael Wagner. Since I am 2 hours away, the entire process was handled via email, texts and phone calls. The deal was agreed upon and I made the trip up to MD. What a beautiful dealership! Everyone there was very cordial, friendly and professional. I have bought over 30 cars in my lifetime and this was by FAR the most pleasurable. I hate high pressure....and there was absolutely NONE here. Thank you again Michael and Chuck!
When I was first looking at a car I was looking at a 2013 FRS, I contacted one of the salesman, his name was Jonathan. He was very helpful about looking at cars and knowing about them. As I got there, I test drove the FRS, I didnt really like it so I asked about another car, and another. He knew about a lot of the cars in his inventory, I ended up on a 2010 Subaru Impreza. As I went through the buying process he was able to help me get the car at a much lower and competitive rate. The dealership was even able to work and provide an active duty military discount. I would recommend this dealership without any concern.
All though I did not purchase a vehicle from here, I did have a wonderful experience with them. The salesman kevin did a wonderful job. I would highly recommend this dealership to anyone, and would recommend kevin as the point of contact.
by Donald H & Linda H. Bowen from Warsaw, Va 22572
March 27, 2018
My husband, Donald had called Leckner at King George, Va . Dustin Russell answered the telephone call. Donald told him about several vehicles that we may possibly be interested in seeing when we were passing by on the way to Fredericksburg, Va. Mr. Russell took the information down after talking with Donald and then passed it on to Patrick Cole. When we arrived on Saturday morning , 3/24/2018 Patrick Cole greeted us with a welcoming smile. He asked our names and how we were doing! Upon Donald telling him who we were Patrick immediately recognized our names and informed us that he had been given the information from Dustin Russell. Mr. Russell came over and spoke with us and started working along with Patrick to help us! These young men were very helpful! They were both very polite and ready to work with us! They wanted us to leave that day with a car that suited our needs. We talked for a good long while, test drove several Jeeps. (1) was a 2017 Compass Jeep. (1) 2016 Compass Jeep (1) 2016 Jeep Renegade- Red!) Upon driving the Jeeps, we talked with Dustin and he made us a possible deal.. we thought about it and decided to leave and take care of the business that was necessary and said we would think about it. Several hours later, we returned, asked them the price we could get the 2016 Red Jeep Renegade. With the trade in we were offered and the price they gave us...............WE BOUGHT THE JEEP RENEGADE!! These young men were well informed and new what they were talking about when it came to the Jeeps. Polite, courteous, and very friendly. We would recommend these two salesmen to our friends and family. Sincerely, Donald & Linda Bowen
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