After an accident where my car was totalled, I was unexpectedly in the market for a new-to-me car. I was looking for a Captiva and sales consultant Doran Banse handed me the keys for a test drive. Upon return, I asked for a comparably-priced vehicle with a bit more zip. Doran suggested a 2015 Chevy Trax, which I did subsequently purchase. Doran answered all my questions, was very professional, and gave me time to make the best decision for me. I returned a couple days later needing some tips about operation of my car, and Doran spent the time to help me understand the features.
Lance in Finance thoroughly explained the purchase contract and answered all my questions.
I would recommend the dealership in general and these two employees specifically!
Great customer service and repair! Chris Young is an abosolute professional! Wonderful service repair department! Took the time to fit us in the schedule on a Saturday afternoon to repair our vehicle so we could travel out of town the next day for work. Thank you!
These guys/gals stayed late on Easter weekend to help with my purchase..straight forward, no-nonsense, polite, and helpful. Jesse was our salesman, and he was honest and helpful! Would definitely purchase another car from this dealer if the situation arose.
I came in regarding a car that was on cars.com over the weekend. It wasnt available but the sales person that helped me was very nice, not pushy and seemed straight forward. I appreciated being treated with respect and consideration.
It was a long day, but well worth it thanks to Brian Schauf at Brenengen Chevrolet in Sparta, WI. He is a very knowledgeable sales rep, with a laid back personality. Makes you feel at ease during the long car buying process, and is always sure to keep checking on you even when he is busy! Was my first time buying a newer used car, and Brian made it memorable! ¿ Thanks you Brian! Yaz will be there to see you when she's ready for that car! I appreciate you making the day so fun, and the complementary coffee & cookies is an added bonus!
A shout out to Peder in finance for all his help with the paperwork. Was great to meet you both!
I BOUGHT A USED BUICK LACROSSE LAST WEEK AT BRENEGAN AUTO, SPARTA, WI. I WAS HAPPY TO FIND MORE THAN 1 VEHICLE IN MY BUDGET. BRIAN SCHAUF POINTED OUT ALL THE FEATURES ON THE ONES I CONSIDERED. AFTER I PURCHASED HE LED ME THROUGH ALL THE BELLS AND WHISTLES. THANKS BRIAN
I am so vey happy to have purchased my vehicle through Brenengens. My sales person was Steve "Kubby" Kussman, he was wonderful to work with. (VERY FRIENDLY) was not pushy in any way. I had a couple issues after my purchase (which were not serious) but Kubby and Pat McKenna (car manager) took care of them right away. They were so good about it. I was very happy with that. So many other times I had purchased a vehicle elsewhere I had issues with getting help with the vehicle I had purchased, which is the most frustrating thing! I am 3 1/2 hours away from Brenengens , but the next time I am looking for another vehicle, I am going there 1st. I am also letting others know how good they are there. Cindy Schwartz
I had been searching for a truck for over 2 months, looked at over 350 trucks, 40+ dealerships and then finally found the truck I had been looking for. I called to ensure it was still available. They were able to hold the truck for me for 1 week until I could make it to dealership since I was out of state. The truck was in great condition when I got there and it was a quick buying experience. Dan was a great salesman and was very prompt when answering questions. Highly recommend.
I had called and emailed asking for pictures of a couple vehicles and was told they would get them for me and they never sent anything. I still made the drive to go look at the vehicles and I feel like they gave me a service guy as my salesman. I told him what I was looking for and he had no idea what kind of inventory they had or where the vehicles might be. I ended up driving the same vehicle I drove at a previous dealership. It had more miles and more wear and they still wouldn't come down to the price the other dealership gave me. We did all the negotiations in the waiting room standing because the service guy didn't have a desk. Not impressed at all.
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