Brought my RAM 2500 in for repair after the check engine light came on due to a faulty thermostat. Since the parts were on backorder they reconciled 2 open recalls and washed my truck. Kevin in the service department is always great and keeps me updated anytime I bring any of my vehicles in for service.
I had a 2017 GMC Sierra built by Brustolon. Customer service was great throughout the whole build and delivery process. Email updates throughout the process to keep me informed on the progress of the vehicle GMC was building for me. Sales personnel were proficient in vehicle options for various models and could answer any questions I had. Would definitely purchase another vehicle from this dealership and highly recommend to others!
The personnel at this dealership are very professional. They are no non-sense, straight talking people who listen to questions and give answers that don't make you feel degraded. They treated me with the utmost respect and on the day of delivery the salesman took all the time I needed to be comfortable with the vehicles features. I even when back the next day with a question and was treated like I was a member of the family. Not only did they answer the question they assured me that they were going to be there for any questions in the future. It's nice to know that I will not be forgotten now that I have completed the deal and taken ownership of the vehicle.
I wish more dealerships would look to Brustolon for guidance in how to treat people.
My hats off to the entire staff at Brustolon's - Keep up the good work.
The dealership is an excellent place to purchase a vehicle they go out of their way to meet your needs.Logan has sold and leased us a. Rui me and has done an outstanding job retaining and securing the vehicle we wanted. The sales process takes about an hour and a half with an hour alone just explaining all of the features of the vehicle and how they operate. We are now GMC loyalist
As on all my visits, I was treated with respect when I arrived. My problem with the car was fixed, and even though it took more time than I thought, they kept me updated throughout the process. I should also mention I called on a Friday after and described my problem, they apologized they wouldn't have any available to take care of it on Saturday, but gave me the option of bringing it in first thing Monday morning. It turned out the water pump was leaking engine coolant--a serious problem. So their service is exceptional when a serious problem occurs, with very little discomfort to my schedule.
My air conditioner failed in March when I was in Florida. It took several trips to the dealer in Mystic (after I returned to Connecticut) to find the route of the problem, but they prevailed and I am delighted to have cooling in the hottest weather.
I searched the internet for a very specific car. MJ Automotive did a terrific job trying to earn my business. They were easy to communicate with and had great follow up. I wish I could have bought fro them, but I found a better match to my desires than they had available.
Jen S. our salesperson was one of the best sales people we ever dealt with. She was patient, informative, and worked with us to meet our needs budget wise. We test drove a few cars and she explained all of the features without trying to close the sale or pressure us. We got the car we wanted and Jen explained the process in detail and made us feel comfortable and have a good buying experience. JJ was the finance person and again this was a great experience as he worked with us as well. We highly recommend seeing Jen and JJ for all your sales needs there. This is one of the best dealerships around and they came highly recommended by our friends and family who all drive cars from MJ Sullivan.
We just purchased a brand new AudiSQ and Peter D. was our salesman.
His attention to detail was extraordinary, knowledge of cars superb , and had an extremely helpful, friendly demeanor. My husband and I were very impressed with Hoffman Audi and the process we experienced. Would definitely buy another car from them in the future and highly recommend this dealership. Heads and shoulders above the norm.
Mike Desmond was an excellent salesman no pressure and worked with me on what I wanted! I appreciated his kindness and his patience! He even helped me with some insurance problems. I
Highly recommend Mike to help you with your next visit! Within a few hours I had a new vehicle. Thanks Mike!
Can not say enough good on your Employee, DiAngelo Romney, His Knowledgeable, Compassion for his job and his customers is something to be very proud of Mr. Sullivan. He keeps you at ease and very well informed when working the sale. This is my 7th car with your establishment and I can honestly say, I enjoy coming here. DiAngelo has sold me 2 cars and both were a delightful encounter !! He follows up with a professional phone call to make sure everything is OK. I would also like to express my sincere gratitude on Your Finance Manger, JJ Parker for making my financial transition an easy one.....he always has ! JJ is a delightful individual with exceptional knowledge on Financing. Thank You J.J. and DiAngelo for your kindness. p.s. I send Friends and Family to your Dealership ¿
Not happy they forgot to put my name in for an appt.but took me waited hour 1/2 for an oil change.not good.and I never got paperwork on my oil change,girl wasn't very nice at all.Just handed me my keys never said nothing to me.......Norma Desimas.860 204 2931........
The folks at Scranton Chevy are by far the best in the industry. I inquired last Monday evening and was taking s test drive an hour later and less than 24 hours later taking delivery on my new Silverado.
I came to the dealership because of a specific vehicle that I saw online and Kamila helped me through the process of buying it. She is professional and knowledgeable as well as being a genuinely nice person. She even came and picked me up at my house and brought me to the dealership to pick up my new vehicle. I had a unique and difficult financial situation when I went in, and Kamila and James were able to work with lenders to get me a fair loan. James explained everything to me and did a great job working his magic to make this possible for me. Neither of them judged my situation and they made me feel completely comfortable with the whole process. I would definitely recommend Scranton Chevrolet to anyone looking to purchase a vehicle.
Was looking for a used vehicle to downsize from what I had...Ellis and his team did a great job finding me something that fit what I was looking for. They were not pushy and showed me numerous options to find what made the most sense, both with the vehicle and financially. Very fair on the trade and the purchase price. Check them out!
Just got SUV serviced last month here. Excellent service, great knowledgeable staff, clean facility, highly recommended! Don’t waste your time going anywhere else and be sure to ask for Sean in service department!
Outstanding dealership! Very nice people to work with and a very nice selection of almost new cars & trucks! My Son and I stopped by this past weekend to look at a few trucks, we are staring our search and soon ended our search with Sandy Motors! Thanks!
I was referred to Autoland from actually another dealer. I was looking for a truck and they had no only 1 truck for sale. I went on Autoland's website and they had several trucks. I was looking for a Ford but ending up with a Sharp Dodge Ram. The color was what impressed me it was the nicest blue I have seen on a truck. The Salesman was polite and not pushy. Overall a good experience and I would recommend the dealer
I went to Barry's already knowing what car I was looking for. Scotty made it very easy and quick for me to take it for a test drive to see if it was what I was looking for. Once I made the decision that it was what I wanted he handled all the paperwork and I was able to drive it home that day.
Donna Keane of Inskip Mini is the best. I recently purchased my second mini from her. Schedule an appointment and get ready to own a fun all- around car. Donna is helpful, knowledgeable and personable......lots of positive recommendations from me
AJ Pulvie is the best service reresentative in the busines
by stu from DealerRater.com
December 4, 2018
They service both of my cars and until I started doing business with Herb Chambers Cadillac I never would use a dealer for anything other than warranty work. Now I even buy all my tires from them. A J has been there for many years and is the reason I continue to have my cars serviced there.
The staff was both friendly and professional, making my car buying experience very easy. My sales associate Peter was excellent at informing me about all the features in my car and answering all of my questions thoroughly. He had a great personality and was very knowledgeable about the product. He helped me pick out the perfect car and made the buying process a breeze!
I really didn’t expect to go home that night with my “new vehicle. Stian and Dan made it so easy. No hidden prices or run around. Just straightforward and pleasant. Thank you again for making the experience so easy and pleasant.
Kia value is definitely there, it's worth taking a look and comparing it to the big names. Quality, options and a great warranty made it a no-brainer for us.
John Coons is a straightforward, knowledgeable salesperson, and works hard for you while still being laid back. Nice not to have a pushy salesperson when you are buying a new car - an experience many people have likened to a root canal.
Fran Drake and John together made a great deal happen, and took great advantage of awesome available incentives.
Might be a five star, but we just bought the car last night...let's see how service after the sale works out!
Thanks John and Fran!
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