Sophie was great and I love my new Kia Forte! Thank you so much again Sophie! Would definitely recommend her and this dealership and buy from again
15 Kia Cadenza
by Not Kia Krazy! from CHERRY HILL, NEW JERSEY
August 21, 2018
In general the car isn't too bad. I bought CPO and thought that meant something like it used to. It proved me wrong a few times over. Purchased a bit over a year ago, the first week, taken back for AC repair and power seat. Recently for belt tensioner that made a ton of noise.
Needs tires already as the new ones that were put on before purchase started to warp and cup about a month into the car.
My Wife and I were in the market for a new vehicle, and after stopping at many dealerships (leaving unsatisfied) we found ourselves at West Herr Kia in Orchard Park, NY. We had the pleasure of working with a knowledgeable, enthusiastic representative named Luke Churik. We received a phenomenal education on the multitude of vehicles available to us, and a thorough explanation of the processes mitigating the trade in of our old truck and the purchase of a new ride. I can honestly say that this is the first time I’ve left a dealership having COMPLETELY enjoyed every facet of the operation. All too often you walk into a dealership excited to complete a rather significant transaction, and are immediately turned off by an interaction with a cheesy, want-to-be professional salesman who thinks that their cheap suit makes them the absolute authority on all-things-automotive. Not at West Herr. Thank you Luke for great a great experience. This place has a great inventory (I mean great. West Herr has a multitude of dealerships right in town which can deliver pretty much and brand of car you’d like to check out) knowledgeable employees, a prim and proper facility... A++
Very nice SUV
by ronrieger from Richmond, TX
January 11, 2019
Nice looking. Good fuel mileage. Enjoyable to drive. Inexpensive to service. Nice long new car warranty. Quality made vehicle. Handles well. Runs great. Audio system has great sound.
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
L5P Duramax has no comparisons
by Diezelnut from Mount Vernon, IL
December 2, 2018
I’ve owned Ford and Dodge diesels in the past, nothing compares to the L5P. The truck is comfortable, quiet and has an impressive torque range. Have not had it long enough to gauge mileage, so far it compares to the LML when it was new.
Extremely friendly dealership. Dean is super nice guy! And Drew my salesman was very helpful and answered all my questions along with Joe the sales manager.. Everyone I came in contact with went above and beyond my expectations. All staff made me feel welcome and really went out their way to help me out. Very happy with the way I was treated by everyone.
Love this Car
by Shae88 from New Bern
January 11, 2019
I read many reviews on the Fusion and it has meet every expectation I had. It is a perfect car for commuting. And great on gas, which is very important to me!
This is a great dealership all around! Ryan Stuber was our salesman and was extremely helpful and knowledgeable. We leased a new Explorer and love it.
All the Car I Need
by TinleyTiger from Tinley Park, IL
January 12, 2019
Roomy, comfortable and quiet. Excellent visibility plus side mirror warnings. Excellent response in steering and acceleration. Very good interior dash and steering wheel controls. This is my fourth Hyundai and it won't be the last.
Very nice working with Mike Wilkinson and Dave McDonald. Super service and accommodations. Very considerate of my time and limited availability. Took time to ensure I understood all the features of the automobile. Hi
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
This was the best car buying experience I've ever had!. Mike Wilkinson is the best sales consultant I have delt with as well. He asked and answered any and all questions that my husband and I had and even asked some that we hadn't thought of. I would recommed Mike and West Herr to anyone who asked.
Exceptionally comfortable to drive.
by Mike Bus from Newville, Pa.
December 14, 2018
This van is great! Very easy to drive with minimal blind spots that are common in a van. It travels up and down the Pa. Turnpike with a breeze and little crosswind problems.
Would highly recommend. Worked with Ryan Stuber and Mike Wilkinson to get exactly the car i need at a price im very happy with. Both are proficient and personable. Car leasing made easy!
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
Excellent experience with every aspect of buying my new RAV4 at Fuccillio Toyota in Grand Island. The entire team (James, Jay, AI, etc.) took such great care of me.
They sat down and took the time to listen to what I was looking for and how much I wanted to pay and made it happen. I had already been to a couple of other dealers and can tell you that the personal attention they give separates them from the rest.
This car is loaded with so many navigation features that it's a bit overwhelming! But they sat in the car with me and spent as much time as I needed to get it set up and walked through it all.
I was a 20+ year loyal West Herr customer and did not receive the type of treatment I would expect, but the team at Fuccillio Toyota in Grand Island went above and beyond!
by Toyota Fan from Vero Beach, Fl
November 29, 2018
6th toyota we have had and have never had an issue with them. Do regular maintenance and drive it with confidence. Great towing and as a daily driver
Employees are very professional, you do a great job servicing my vehicle. Popcorn is the best! Very nice waiting room. Top of the line Ladies restroom.
by Family Man from Dayton, OH
January 13, 2019
I have been in the market for a minivan for quite some time. I thought I wanted a Honda Odyssey until test drive one. I like the way it looks on the exterior but was not impressed with the the way it drove or the space in the interior. Also, Odyssey’s no longer have a black leather interior and that is impratant to me having four kids. I also test drove a newer Chrysler Pacifica. I liked the way it drove but disliked the space in the interior.
When I saw and test drove the Toyota Sienna SE Premium. I knew this was the vehicle for our family. Very stylish and sharp looking exterior but the interior is what we really enjoyed. Black leather interior seats, lots of space for passengers. It could seat up to 8 adults comfortably. It drives like a car with great pick up and can take sharp turns. Plenty of cup holders and storage areas. Very wide blueray player for the kids. Moon roof is nice. Many safety feature and the design of the dash is very luxurious. Super impressed and really enjoy driving this vehicle.
Took me in right away, service was excellent, fast, efficient, Lisa who waited on me in service department was awesome!!
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
#Ask4coach! John Madden is your go to guy! He worked with me in such a great way! Not pushy, not overly professional. He was all about what’s best for me! I made the transition from leasing a Honda to leasing a Nission and he made this transition so easy! His customer service skills are one you will not forget and one you will forever appreciate. #Ask4Coach
Most reliable car/ light truck I have owned.
by Roger3408 from Austin, Tx
January 2, 2019
Great truck. Have a frontier 4x4 love it!
Lots of room. Not real flashy. Just reliable. Good gas mileage. Would recommend to anyone. Great for my dog as well. Thanks!
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