Used hatchbacks for sale near Northbridge, MA under $19,963

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

All good and the interior cargo capacity is great. The big issue is that the seatbelts get stuck at any given point, locking the passenger into position and not allowing you to readjust the belt. You have to release the belt lock and rewind it or it won’t let you move. This seems incredibly dangerous. Why hasn’t the model (Fit 2013) been recalled for this issue?

Mike is very knowledgeable, helpful and patient. He is an ease of working with and provided a friendly atmosphere

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

I worked with John at Lexus of Watertown for the purchase of a new SUV. John was very knowledgeable and helped me evaluate the choices I was considering. I never felt pressured in any way. He was very professional and responsive to the questions I had about the process.

Brittany was awesome at selling me my vehicle & the Vehicle is an nice size for me & baby , it’s so comfortable and cozy while driving just don’t like that I have to roll the window down by hand