Easy as buying food at the market.
August 10, 2018
Great experience here. I unexpectedly had to find a replacement vehicle in a short time. I came into Autoleader with a clear view of the car I wanted and Dave and Mark made it very easy to see and test drive. While they of course advertised the highlights of my future car, they were never pushy or impatient. I was quite impressed with the business and want to share a few anecdotes about what I saw. 1.Many of their cars seem to be decent, recent models bought at auction, relatively new vehicles just off a 3 year lease, etc. They state explicitly that they don't deal in lemons, salvaged vehicles, or vehicles with other questionable history. What I saw backs this up. 2. They are up front about the cars and don't react poorly if you have questions or concerns. I questioned about some sound coming from the breaks during my test drive, which they assured me was just due to the car having been sitting on the lot for a while and would go away after an hour or two of driving. They were correct, but to assure me, they wrote into the sale that if it did turn into a problem, they would fix it free of charge. 3. They care about efficiency and customer service. My car needed a new wiper blade before I left and the parts supplier brought the wrong model of blade. Clearly this was not Autoleader's fault, but they still apologized and worked to minimize whatever wait time happened. I only mention this as it's evidence that they care about the customer experience. My car is still pretty new to me, but so far so good. I'd recommend this place to my friends in the area or anyone looking for a used car at a good price.