I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
Everything and everyone at this dealership was awesome, I never felt like I was being pressured or forced to make a decision. They were very patient with me, and even when I got back to the finance department there were no tricks up their sleeve???s or hidden costs, perfect car buying experience definitely going to be my first stop next time I need a vehicle
I was referred to Todd by a friend who had SUCH a great car buying experience he insisted I at least have a look- I left with my dream car. Todd is friendly, thorough, and very professional/knowledgeable throughout the whole car buying process- he made a typically tough task easy. A trustworthy dealer worth visiting!
Our Odyssey broke down while on vacation in Nashville and Kris Halmstead was amazing to work with. He and the mechanic worked with our mechanic back home in Milwaukee to rectify the situation. They were extremely methodical, thoughtful and devoted to solving our problem. Again working with Kris was a wonderful experience.
Would highly recommend Crest Honda.
this is the worst place to ever buy a car at in Nashville Tennessee. I have had more problems out of a 2014 Honda Accord Sport buying it from this dealership then I ever had with any of my Hondas. I took it in because little balls of look like hell was coming out of my vents and they said nothing was wrong with it come to find out it's Way Beyond its limit on freon, then I took it in because it took me about 6 times for the car to start they charged me $77 to tell me nothing was wrong with it then come to find out a month later it was a thorttle switch.
Crest Honda is one of the best dealership in Middle TN. First of all I would like to Thank Lino for his excellent service to shop for our first brand new Honda Pilot. Without him it would be impossible. Everytime when I visit for oil change @ Crest Honda I'm always treated nicely and professionally. Thank you Crest Honda for your excellent customer service. Keep up the good work guys! You've won yourself a customer for lifetime.
Jim Trumbo at Crest Honda is the best salesman that I have ever worked with. He has a gift of finding the right vehicle. He was kind and patent with my husband and I through the whole process and was available to answer any questions we may have.
Great experience, nice facility, helpful staff and thorough examination of my vehicle. Went in to get the airbag recall replacement completed. I was given a list of items that will need attention soon and not pressured to have them completed immediately. It was very different from the high pressure service centers I???ve been to in the past that make you feel like your vehicle is going to fall apart if you don???t get everything fixed immediately.
My salesman, Chris Vasilik, was absolutely fantastic. He listened to what my needs were and helped me find what I wanted with a smile. The sales service was fantastic and the finance department was exceptional. I???ve bought several different cars in my lifetime so far, but I???ll be sticking with Honda of Murfreesboro from here on out.
I wish we had went here first - would have gotten about 3 hours of our life back. No BS, No hassle, no back and forth with the mysterious negotiator in the back room - this place was great! Ask for Johnny V - straight shooter, you will not be disappointed.
In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
MotorCars of Nashville has tremendous inventory. I received the vehicle that I wanted at a very favorable price. For out-of-state buyers, their electronic document signing is very convenient. I would feel good about recommending this Delearship to anyone.
Wonderful people, great cars, great deals, SHOP HERE!
by Casey Bennett from DealerRater.com
November 5, 2018
So this review is about 9 months late but hey, better late than never. I bought my 2014 Ram 2500 here in April of 2017. Brad, Tony and Adam are superstars. They are honest, they aren't pushy and the finance team is awesome. I got an incredible deal on a truck that is literally in showroom new condition. The entire process was fast and painless. These guys are GREAT. If you're looking for a great used car, there's just no other place to go. They've earned my business, my loyalty, my respect and my gratitude. Music City Autoplex is the standard by which all others should be judged.
Top notch. Selection is great. From Sales to Service unbeatable. When you leave a dealership knowing all your checklist items have been met, that says a lot. I purchased my previous vehicle from Guy and he has consistently delivered a quality vehicle and stands behind the sale.
I worked with Jeremy M. He was super helpful and attentive. I was very pleased with the overall experience. I would recommend anyone to see him for their next purchase.
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