My husband and I had a great experience overall at the Honda of Hackettstown. Everyone was very pleasant including our representative Kamal, he made this process go not only very smoothly but in a great timely manner! He worked his best to meet our needs and we couldn???t be more appreciative. Thank you Kamal! :)
I would like to thank Robert Nylund for one of the best experience in buying my new CRV. I appreciate how friendly and accommodating Robert and other staff members were during my time at the dealership. Thank you for answering all my questions and giving me a great deal on my new vehicle. I would definitely recommend your dealership for its high level of professionalism and overall positive experience. HAVE A GREAT HOLIDAY!
Kai'Sun and Terri went above and beyond to make this a wonderful and positive experience. Friendly and professional. I got a great car and a great deal. I would definitely recommend their services to friends and family. Keep up the great work guys!
by Mrs.Margaret Montague from East Stroudsburg,PA.
December 4, 2017
This is my second purchase at this location. Originally I purchased a pre-Owned vehicle in 2012 .I was very pleased with the purchase and the staff, as a matter of fact I felt it couldn't get any better.Boy was I wrong. Nick Di Bernard was awesome he went above and beyond my spectations. He was courteous professional and stood true to his word. I'm so happy with my 2014 Grand Turismo...Thanks Nick for creating a" miracle" and Jeff(aka Barry White) for making the finalization so smooth.
I started my search for a car, for my daughter about 3 weeks ago. I went to a few places in Mine Hill NJ, Newton NJ and looked on line. I heard great things about Honda of Hackettstown but you have to search around. So, after our visit to the other dealerships...we finally made our way to Honda. We should have just went to Honda first. We met with Kamal and test drove a couple of cars. After figuring out what my daughter wanted, he found her the perfect car. She ended up with a 2015 Honda Civic 4 door. She absolutely loves it! Car searching and purchasing can be a pain, but Kamal and Thom made it easier. They were so nice, courteous, helpful and assisted us in making the right decision. I highly recommend Honda of Hackettstown and Kamal! They go above and beyond for their customers. Not only is the customer service great but they provide refreshments and snacks. Car searching can cause hunger. Lol! In all seriousness, go to Honda of Hackettstown. You will NOT be disappointed. I am going back next summer to trade my Hyundai for a Honda Pilot. It's nice when you can find a place where the people are truthful and courteous. I will forever be a reoccurring customer.
Having spent only a few minutes speaking with Rob Nylund I felt like we were old friends. I drove from 2 hours away to purchase the vehicle and Rob showed a sincere interest in keeping the process moving quickly and efficiently. Vinny kept the process moving and within a few minutes the financing paperwork was done and the keys were handed-over. Ronny also went out of his way after the sale. As an owner of a Jeep himself, he spent time explaining some of the finer details of the Jeep I had just purchased. This was without a doubt the most pleasant, stress-free, and efficient vehicle purchase I've encountered.
Great experience: The staff is friendly and knowledgeable. Service has been excellent as well, I have had my other vehicles (not Hondas) serviced here for several years due to the convenience and quality. This was my first purchase, and Rob was Great, no pressure, fair, and a pleasure to deal with.
I just picked up my new CRV. Rob Nylund was my sales person. Rob was very courteous, friendly and made this purchasing experience a great one. He took time to listen, help us with what we wanted and then showing us some of the car's characteristics upon pickup. Would search him out on our next purchase.
Rob went out of his way to help with my purchase. Anthony, the head mechanic did as well. Rob made sure everyone who could help me did so in a speedy and kind way. Best car salesman I have ever come across.
A great buying experience here for a used, certified 2015 Civic. my sales agent was easy going, no pressure. Plenty of info on the vehicle history, negotiating was painless, and none of the good-guy/bad-guy tactics to drive up the price. Also did not have to endure the "my manager wants to meet you" crap. This was the quickest and most painless car buying experience I've had to date. I highly recommend Cory in the pre-owned sales office, and I've heard good things about Joe on the new sales side as well.
I typically hate the car buying experience because of the pressure and "additional costs" that seem to appear at the end. but this was one of the best experiences ever. Frankie, Pete and Michael were all fabulous. There was no pressure and Frankie worked with me through the process. Pete went over the features of the car in great detail and Michael had all of my paperwork ready when I got there. Everyone was a pleasure work with. I plan to be a customer for a long time! I love my new car!
I was so blown away by the Wilson Grace, who contacted me after I purchased my new X4.
I honestly enjoyed the hour he spent with me going over my car. He was patient and understanding and he made me very comfortable with all the new features.
I have never had such a pleasant experience in all my years owning a new car.
Thanks for having such a helpful person especially after the deal is done.
My experience was very good when choosing Route 23 Honda. Although my favorite service person, Poppy, is no longer there I still find it pleasant. The only problem I had is it seems they just don't have enough help at the "busy" times - morning and evening and Saturdays. Everyone there is polite and knowledgeable but you could tell they are stressed. I like the sales dept and also the service. I have no further complaints and would continue using them.
My experience with Charlie Perna was superb. I didn???t want a hard sale and I didn???t think I was ready to buy...but his personable and knowledgeable presentation of the facts changed that. It was a non-stressful experience that ended with me leaving with a new CRV. Managers, office Staff and finance people were all polite and gave pertinent information. I will definitely share my positive experience with friends! Thank you to all who participated especially Charlie!
I went to this dealership looking to buy a CRV. Our salesman, Jose, was extremely knowledgeable and helpful when it came to helping me pick a car. I wasn???t expecting to leave with a car the same day, but the whole process was fairly quick and painless. I drove off the lot with the car that day! I would definitely recommend the West Caldwell location if you???re looking for knowledgeable staff and efficient service.
I recently stopped by at Honda to look at new cars and I'm so glad I had Azi as my sales person. She was on point and very professional. I was very impressed by how knowledgeable azi was. I have her to thank for my wonder purchase.
A good salesperson - Camilla Csuka. A good dealer - Madison Honda. Great cars - Honda.
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