Best Car Buying Experience of my Life!
June 23, 2018
I knew what I wanted... A Buick Encore... the year was dependent on my budget! I never dreamed that I could afford a 2017! I was not in a hurry and Sam wasn't the first sales person I had the pleasure to talk with. As a matter of fact I was on my 3rd week of looking when we came across American Auto website. My lucky day... not luck, we had just prayed to find the perfect car for the perfect price.
In walks Sam, NO pressure, he just got the keys to the vehicle I wanted to drive. The negotiations began (I brought a great man friend to do my negotiations) and I got a smoking deal! It was like the old days where people trusted you! From walking on the lot, to the test drive, negotiations (this was fun to watch), to getting me the perfect financing, to driving off the lot it was a pleasure!
I had the car exactly one week and the A/C went out! I called Sam, no hesitation...he told me to bring in, I brought it in, they found a leak in the compressor, he ordered a new in from New Mexico. There was a chance it might take a couple of days to get it in so he gave me one of the vehicles on the lot to drive while they fixed mine. Who does this? Sam does!
Sam is what I call "One Stand-Up Guy" .... now a days you don't meet too many of those in this business, or most businesses! Thank you Sam! I will tell all my car buying friends about your cars and your services. I've already told a good number of people.