Ron, my service advisor is terrific. Goes above and beyond what is necessary and is always there to help with all my needs
I will continue to visit the dealership because of you for all my car needs
Fast reliable service, reasonable price, recommend
by Michael P from San Diego, CA
May 1, 2018
I had never gone to a dealer for repairs until I got my Tacoma. But when I bought that truck, I brought it in for an inspection. Now it has more than 100k miles and it's it back in the shop twice more when it had an issue.
Every time, the team was able to assist me immediately. This last time I was even able to make an appointment online after hours for the earliest appointment the next day.
They gave me a ride to work and back. And they even lent me a courtesy car when they had to keep my truck overnight.
Both times I brought the truck in for repair, I feel that the shop expertly diagnosed the problem, proposed an appropriate solution, and executed flawlessly.
I love my truck and I trust that at Kearny Mesa Toyota it's in good hands. 10/10 would recommend.
Thank you Thank you! Stan and Mike where Awesome! Will tell everyone! When you think there???s no one that could help me, but to my surprise, they got me into a new car! This team of people that helped me will For Ever be part of my family.🤗 too Stan and Mike M.
My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
One day I was up on a hill I saw dull markings all across the top on both sides except in the middle. Manager said they were caused by the wind! Several other people confirmed the marks were made by a buffer including a paint shop so I stopped going to Mission Valley Honda. After two years my car developed a major problem so I went back to them and discovered there were all new people in the service department which made me very happy. The old ones always though I didn't know what I was talking about. My service person was Joseph De La Cruz. He was great. Very attentive, through and patient. He listened to all my concerns. He kept my car so he could order new parts and old parts could be removed so the car could be repaired the next day. He arrange for me to be taken home and picked up when my car was ready the next day. He made sure my car was ready in time since I needed the car. He is very knowledgeable and never gave me the run around. I highly recommend Joseph. He has restored my faith in Mission Valley Honda to take care of my 2004 Pilot!
Awesome service. I wanted a Scion Iq, didn't wait that long for service from Jackson. Nice guy. I took the car for a test drive. Afterwards did the paperwork no BS just processed the paperwork for my trade in and the used car. Was out of there in less than 2 hours.
Nissim, Victor and Genie - thank you for making my dream come true! I had challenges but you all believed in me and made me feel confident. You are the best in the world and I would highly recommend you to all car buyers out there. Best experience ever! Lisa R
Sales rep: Lalo was awesome; felt like family
Big Boss man; Awesome; did all he could for me to be able to drive out with my new car!
Gentleman with contracts to sign; Awesome, he totally had a calming effect to him; I was pretty nervous.
Gentleman in an office(Maybe Finance head) was awesome aswell cause he heard I was pretty anxious and he came out and reassured me.
I was able to "bum off" an apple from Lalo(Sales Rep).
The service staff come out to greet me as I pulled into the service department. They all were courteous and addressed the problems I had with my SUV. It is rare to go to a service department and be greeted as you come in. You usually have to go look for someone to help you. Great job Service Department. Excellent Team Work
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The Sales Associate & Finance people were so helpful. This is our 1st Honda purchase, so we had a lot of questions. They not only answered all of our questions, but when above & beyond our expectations. They successfully obtained the color Honda CRV that we required and made the warranty package match our needs. Our experience was so pleasant and I look forward to purchasing my next lease from Honda. We love our purchase. Thank you!
Patient Friendly staff was willing to look around all day at many different makes and models of vehicles trying to find what I liked best and get everything I wanted into one vehicle while staying within my budget. Fantastic job guys. Keep up the good work.
they explain to you about the car and the price without b.s. sales people are friendly and helpful.they even offer you things like water or coffee. i,m happy. hope to see you when i need to buy some parts for my new car. happy holiday to all and thanks again.
It was my first time leasing a car and Mr Fitch helped me. He was kind and patient enough to help me and my boyfriend considering we took two days to decide. The minute we stepped into the dealership he rushed our way and made sure we got the best deal. I???ve been to several dealerships comparing prices (and customer service) and Michael was by far the best! Definitely recommending him to whoever is looking to lease/buy a car. Would give him 6 stars if I could!
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