Charlie and Gene were fabulous to work with! Was pre approved before I even drove out there to pick the car up! Wonder to speak with Gabriela on the phone to make this all happen for me as well! Over all very professional and outstanding!! Would recommend to anyone!!
Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.
My husband and myself were in the market for a larger vehicle because our family is growing. We are big Honda fans because of our last car shopping experience in another town. The dealership had knowledgeable staff, and made our buying experience easy and comfortable. Before going to Honda of Morgan Hill we researched a few options for vehicles and ultimately decided on a preowned Odyssey with low mileage. We were preapproved for financing on line. We did our homework. The sales staff seemed helpful and friendly. We purchased the vehicle we had looked into on line. Less than 1 week later the battery needed to be replaced. I called and spoke to the salesman we dealt with the previous week and before I told him the issue HE interjected, “if the battery needs to be replaced we will do that.” His knowledge on the subject was baffling since I had not told him what the problem had been. I was under the impression that when you purchase a used vehicle from Honda it has to pass an inspection. And something like a dead battery surely should have been noticed by the service team. The salesman said he’d return my call the following day since he was out of the office. This never happened. I assume the service team and the salesman were aware of the malfunction since I haven’t been told otherwise. I expected Honda to either reimburse us for the cost of the battery or give us equal credit in the service department. I am disappointed with the level of dishonesty proven by this specific dealership. They are the reason people dislike the whole process of buying a car. I will purchase another Honda but I will never go back to the dealership in Morgan Hill nor will I recommend them.
From the time I entered through the door to the time I left, I had excellent service. They had given me the exact quote I was looking for, with no hidden fees nor did they pressure me to use their financing or leasing or fudge anything. Sam Samaha was the one who showed the car to me, was very courteous and went over every knob of the car making sure, I understood each functionality. He even answered some insurance questions I had with my own provider. The whole thing was wrapped up in 2 hours.
Linn Gardner was extremely professional and thorough throughout our process of purchasing a new Honda Odyssey. He walked us carefully through all of the features and got us the exact vehicle that we were looking for. He definitely went above and beyond to make sure we were happy with our purchase. We'll definitely be back the next time we are in the market for another Honda. Thanks Linn!
I have bought my car in for service 3 times now since buying it as a used car back in the summer of 2017. Whilst i did not buy the car at Beshoff i will certainly be coming here for service. Friendy staff, relaxed atmosphere and excellent value for money, Happy Customer !!!
Identified a C-Max Titanium new at the dealer and the dealership was very rapid and responsive, quickly put together a financing plan, had great communication about the vehicle. Unfortunately for me, someone else had their eye on it and swooped in before I had a chance to test drive/buy. But overall was a good experience with their sales.
I bring my Prius here for maintenance, and I also bought one from the sales department.
The service is always quick and spot on. The internet is fast enough, and there's also an overnight dropoff if its needed.
The sales team is competent, fast and can make amazing things happen.
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