Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Steve Kozar was our sales person. No pressure . Got answers to all our questions quickly. We found a great car at a fair price . Steve is very personable and accommodating. When we picked up the car we were in and out in 30 minutes and the car was fully detailed and they had addressed any issues we raised during our test drive and inspection to our satisfaction. Overall a very pleasant car buying experience. I’d recommend you see Steve if you are looking for a quality ride.
For the past 6-8 months we have been shopping for a car. We had some basic things we wanted and thought new car was the route to go but we found a lot of cars we were interested in at Veb Auto. Speaking with Albert we never knew you could get a used car with such low miles. We narrowed our car to an Infiniti and the Sleek Black color with chrome highlights. I loved it but my wife loved it more it was a Q70 xxxx thing made heads turn and it had under 15000 miles. This is Brand New to us and we saved a lot of $$. The entire experience was easy. They got us financed with a great rate. We took a trip to the Grocery Store we came across VEB and now I know we will purchase more in the future here. We Really appreciate their time and also appreciate them knowing the product. Never felt pushed never felt rushed. All together it felt right for us. All their cars in the lot are clean and look better than the ones on the New Dealership lots and you have a big selection. You would be silly not to pass by if your shopping for a car.
A friend of mines told me about this dealership because her son brought his Audi from them. I decided to go and check them out after work. Believe it or not they actually have some very nice high end vehicles. I did not think that I was going to buy a car that day! But from the big Hello from the staff there and the low pressure buying experience. I walked out with a 2015 BMW 535I, I love my car!!!
Tru Auto Mall is the definition of a Top Notch dealership! Not only were the car selection amazing with a wide variety they also provided excellent customer service. Denis went above and beyond to make sure I purchased the right used car for me and my family. He gave me suggestions and his advice, but was not pushy what-so-ever. He also accommodated every need I had. Once i fell in love with my 2015 Acura TLX Tech the process was absolutely painless. Like it was true good to be true lol so quick and professional. Great financing options! I would recommend Tru Auto Mall to anyone who is looking for a new or used vehicle. Can't wait to my next upgrade because i'll definitely purchase with Tru Auto Mall again. (Trust I was shopping around, test drove numerous cars but nothing compared)
Customer service exceptional , Denis thank you for everything you have done! We where looking for our 2013 Mercedes S550 for 5 months until we came across tru auto. and let me tell you they made it an easy process im very happy to have done business with these guys.
Shortly after entering the building we were graciously greeted by Anita. It was a cold Friday and we were offered snacks and hot beverage. Our questions were answered. At no time did I felt pressured to buy any vehicle. We requested to drive multiple cars and I didn't felt like I was testing their patience by the various requests. The rest of the rest were respectful but Anita stood out, she is the epitome of what it mean to be a great customer care respresentatives
The lot at Carite has a vast selection. I came there with a one track mind and was only going to purchase a Rav4 but ended up with a Nissan instead. So much to choose from, the cars appears clean and well taken care of.
I would not hesitate to shop here again.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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