Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
Thank you So Much Jennifer for Helping us with our purchase of or CRV. Your Knowledge of the different vehicles and three whole process of buying a car made it such a great experience. We could be happier with our vehicle or our buying experience. We will definitely recommend you to our friends and Family!! Brian , We thank you to for your help. we could easily tell your management skills inspire your Staff to be as knowledgeable and helpful as possible!!
Robin and Kevin were amazing. Thoroughly impressed with her professionalism and level of communication. Thanks to Robin I got the car I???ve always wanted. I would recommend to everyone. Great customer service, I have no complaints.
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
Very nice place they are very up front and will make sure you get to work and back if your car in getting fixed I like the food there very good cooks very clean and if you have any problems they will help or make it so you can get your car fixed and if you are buying or looking for a new car please go here they work with you I know yes my name Stevie Stuckes
My name is V C Parker. George Billett worked very hard to get me a great interest rate on my new hond accord. He also looked for as many incentives as he could that honda was offering on the 2018 honda accord. He made me feel very comfortable and the process was easy and fast. Amanda Austria and Alex Fung-A-Ling were also very helpful in the finance office explaining all finance options and warranties in detail. What a great team at Scott Clark honda.
Honda Scott Clark provided an excellent service for my vehicle. They let me know as soon as they were done with the service. They even finished ahead of schedule. I would recommend them to anyone with a Honda vehicle.
This was the first time I had used Scott Clark's service dept. It is clean, efficient, customer friendly, and a pleasant experience. I appreciate that service dept personnel no longer ignore women or talk "down" to them as was my experience in my younger years.
We’ve purchased five vehicles from Scott Clark dealerships. One of the reasons we’ve done so is because of the service and support we’ve received. I experienced the same great customer service that we’ve come to expect from Scott Clark.
Melissa was superb, I give her 5 Stars!. She is extremely knowledgeable of the product and listened to what I was looking for. She found me the perfect CRV for my needs and budget. She also addressed all of my concerns professionally and willingly. I appreciate the time and patience spent on educating me about the CR-V and the dealership services. Thanks Melissa!
I would give the dealership 5 stars based on Melissa. Unfortunately, the finance department overcharged my account by $500, sending me into overdraft with the bank. Therefore, the overall rating of this dealership, I give 3 stars.
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