I bought two cars from them, both times it was a pleasure to work with Niello VW staff. I got my first used car in 2015 and had no issues with it, yesterday I trade in my old car and got another used vehicle for a great price. Planning to go back there in few years to get another car
Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
The technicians were knowledgeable, courteous and very fast. The customer waiting area was comfortable and inviting with ample room to accommodate customers. The bathrooms were clean and well kept. My overall experience was fantastic!
Big thanks to M&S Auto for hooking it up with a truck I've been wanting to get. Also thanks to the salesman that helped me, he was very professional, and most importantly easy going no pressure. (His name is Andrew definitely ask for him.)
Randomly went to go check out the 2017 Honda Accord, ended up test driving one. Decided to go and talk to financing and they ended up having a special for qualified buyers. 0.9% -1.9%. After negotiatiating for awhile I was able to get the car below ticket price and being a qualified buyer was able to get the special apr rate. I didnt feel pressured to buy, they were just willing to negotiate price with me, and every person I came in contact with was friendly and professional. I ended up leaving with a brand new 2017 Accord Sport SE. I am Completely satisfied with the experience and I would recommend everyone to check out Elk Grove Honda !
Friendly people, good price but the used car that I bought needed an oil change and break fluid service the very next day and they didn't do that for me!!!
I spend $350 just for the services that was due and didn't get done .!!
Great service, neogitble salesman, went to look for a new car, found a used one at my price.. Got it like new, clean SUV...
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