After months of searching, this is where I finally found my dream car! Sales rep Michael was a ton of fun during our test drive and made me feel really comfortable in the car and answered all necessary questions. The sales managers were patient with me while I spent most of the afternoon making my decisions and consulting others for input. The detailing team made great work of my car when I asked for a pretty major transformation in taking off all the plastidip that the previous owner applied all over the car. All in all I trust this team and am so excited to have my new car.
I bought my son his first car. John was very patient and made sure we were given the information and then the privacy and time to review the information and make our decision. We felt informed and confident about our purchase when we said yes.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I bought my first car in 1955 and many since. The experience with most dealers ranged from poor to very good. My experience at Tempe Honda caught me unawares because it was so extraordinarily good. This started with Francine's chat, continued with rescheduling an earlier time to fit my schedule (at the last minute) and extra effort to find another part that was requested when I signed in. The free shuttle was a wonderful convenience - quick response. Check out was beyond expectations for ease.
We bought a car this past weekend and it was an awesome experience! We started the process online, had a few follow up questions and spent a short time at the dealership. Edward was awesome!! Great guy and VERY helpful! Ivan answered all of our questions and understood we didn't have all day to buy a car! Finally, Travis helped us get through the paperwork and get us on our way! From beginning to end Tempe Honda and ALL their staff was AWESOME! Buy a car from them, you will be glad you did!
Good and bad. The good, David did everything he said, took the time to answer my questions and showed illustrations. The bad, I found a 5 inch white marked scratch on my passenger side, roofline rear side. This problem was resolved immediately, it was buffed out. There was a question about my oil change, the oil timer in my car was not reset.
I am the happy owner of a Lexus sedan and have purchased fourvehicles, over the years, from this dealership and it’s predecessor. My service representative, Tom Miller, has stayed the course and the service has just gotten better and better. My most recent visit started with a recall repair but I decided to have the oil changed and the car detailed - and am absolutely thrilled with the detailing result, not to mention the friendly, efficient and courteous treatment provided by everyone I come into contact with, during every visit. We love our Lexus and this dealership plays a key role in maintaining our loyalty to the brand. Thank you for understanding with customer service really is about.
I called on Saturday to make an appointment for oil change. Dakota Henson took my call and was able to get me in the same day. He greeted me at the service center. Listened to all the things i wanted him to check. He was very courteous, professional, well spoken and knowledgeable. He told me it was going to take approximately one and a half hour to complete the work. I waited in the waiting area at the service center and in about one and half hour. he called me and took me to the office, pointed out to me on the receipt all the things that were checked. I felt good when i left the service center knowing that all critical items were checked and functioning well. Montana is a pleasant young man that wears a nice smile, happy looking and very enthusiastic. He represents your company very well and i will definitely go back to your service center if i needed any repair or routine maintenance.
Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to his Sales Associate Julian who took great care of me. I can tell you that over all they made it a pleasant experience for me and got me into the vehicle I wanted for a price that was exceptional. I highly recommend you asking for them when you walk into Bell Honda if you want a good experience.
Bought a new 2018 Hyundai Elantra from this dealership and was very satisfied with quality of detail and service. I received a fair price and my trade-in was equally fair priced. Follow-up was excellent, as well as the presentation from the salesman. I would definitely go back for another vehicle.
In and Out in only 3 hrs & 15 mins includes demonstrating a new vehicle and trading in the old one. Very nice to work out a deal online and actually have it honored once I arrived. Trade in value was about what I expected and still a bit more than two other dealers had offered. All involved worked fast and courteously and I thank them for that. I would have no problem buying another car right here. Thank you Arrowhead Honda.
I had the extreme pleasure of having Aaron as my salesman during the process of buying a used Acura RL from the Acura Peoria dealership. I absolutely love the car, and Aaron and the whole dealership made my first car buying experience incredible. Very thankful for all of their help and cooperation, it made the process stress free. I highly recommend Aaron as well as the entire dealership staff for buying a new or used car.
Great service, and the wait wasn't bad either. Cozy waiting area and good, hot coffee. The price is a little high, but I feel the service was also high.
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