Unless, apparently, you go to the right dealer! We found Dick Hannah Nissan to be courteous, professional and knowledgeable. Danny listened to us and found us the right vehicle for our needs. I would recommend this dealership without hesitation!
We had decided on car model & configuration we wanted on the web. We were just going To test drive the vehicle, but they were helpful, informative, and competitive on the price so we bought the car there. Closing was easy & quick.
Over the years, we have bought a total of 8 vehicles, both new and used, from Wilsonville Honda and have never considered using another dealership. Competitive pricing, friendly service and a knowledgeable sales staff combine to make a hassle free buying experience. We recently purchased a new CRV EX-L. Salesperson Taylor Reeves handled the bulk of the transaction and was a joy to work with...exceptionally professional and incredibly well versed on the key features of the vehicle we were buying. Jason Rhodes, who handled the financial aspect of our transaction was also very helpful and easily guided us through all the paperwork. We love our new car and continue to be impressed by the outstanding team at Wilsonville Honda.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
So far love my Jeep! From sales to finance everyone was efficient and helpful! Great experience overall. Price was competitive and there were no surprises!
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