I had to have the front stabilizer links replaced in my 2008 Honda Ridgeline. Within about a week, I started to hearing a knocking or banging noise coming from the front suspension. When I took my Ridgeline back into Verne Eide, Alan listened as I described my issues, and believed me when I said these were noises that were not occurring before my most recent service visit. The service team found out the replacement stabilizer links they had installed were bad and had already broken. Alan ordered OEM parts for my Ridgeline this time, and did not charge me for the higher cost replacement part or the additional work done. He got my Ridgeline back into the shop quickly and the replacement parts were installed quickly. I appreciate having a service advisor that I can trust with vehicle issues and that looks out for my interests as well. I would highly recommend Vern Eide for any vehicle service needs.
Very good customer service. They remember my name and what has been done we in the past without having to look it up. I just can't say enough good things about the service and the people who work there
Knowledgeable sales staff. Clear path forward when presenting buying options. To a person that we encountered, they know the features and benefits of the Honda vehicles and the benefits that comes with ownership of one.
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