I was there yesterday changing the oil in my car for the first time. From the moment when I drove through the gates to the time when I got back in my car I felt like I was a very special customer there. Everyone there did their best but for the most part I must thank Steve Harris. He pointed out on an important safety recall that needed to be fixed in my car and I agreed to leave the car to fix it. I got it back on time no problems at all.Steve was there to answer any questions and for assistance from the beginning to the end. I had the best experience in Honda Service Center!!
I had help from Mariano and he was very friendly and ready to discuss about anything (my requirements, budget, options, etc). As a new driver he was patient and understanding, so I appreciated that. Overall really witty guy and called me about a week later to ask how the car and I were doing. Provided my extra set of keys same day, no questions asked. The dealership itself is really nice looking, just that financing managers (in my case Syed Shah) really push on selling you extra things after you???ve decided on what car to obtain and when talking numbers it can get a little muddy. In addition, the APRs seem to be much higher than listed on the website, so just keep that in mind! Lovely experience with Mariano.
I did buy a car from Haitham Elkholi about year ago I had some problems with car when I called Haitham to tell him about it he set the service appointment for me and went with me to service to make sure everything is good in no time my car was fixed I am so happy with the service it not sell car and done
I just want to say that academy Honda was a very straight forward dealership when it came to pricing and their service was great . I came in originally to purchase a used Honda Accord and ended up leaving with a new accord and couldn???t be happier ! Bryan was very easy to work with and went over all the features of the new car with me .
He was not only able to get me a great deal on not 1 but 2 cars the whole time he made me feel like family. He didn???t pressure me into a vehicle that I didn???t want just to get a sale he worked with what I had to the best of his ability and got me a great deal on both cars with my credit score. When people ask me where they should go to get a new car I???m going to say John Mitchell at DCH Avademy Honda
Experience at dch academy Honda was great I received pricing online through their website and it made it a very easy fast productive visit . My sales person was Bryan andrade and he made it very simple
Friendly, Ivan attend us, treated my family with the upmost respect. Went the extra mile to show us the details of the suv we were asking about. Felt very comfortable and Ivan did not pressure us like they have done in other dealerships. The experience was great.
Ivan treated me and my family extremely good , he got us through the process giving us as much knowledge as possible in making the best decision . Very friendly and great at his job . Ben was also great ! He helped us through the process as fast as possible
It???s my second vehicle from Honda of New Rochelle. They had a terrific deal on the Clarity, and this time I dealt with Mehdi. The vehicle was sold out and thanks to the help of the GM Mr Patel, I was able to drive out of the lot with my new Clarity after a couple of weeks. Mehdi is experienced and always available to answer your questions. Make sure to stop by New Rochelle if you are looking for a Honda.
Overall had a good experience and am pleased with the car. Would have appreciated some willingness to negotiate price, but other than that everything was fine.
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