I had help from Mariano and he was very friendly and ready to discuss about anything (my requirements, budget, options, etc). As a new driver he was patient and understanding, so I appreciated that. Overall really witty guy and called me about a week later to ask how the car and I were doing. Provided my extra set of keys same day, no questions asked. The dealership itself is really nice looking, just that financing managers (in my case Syed Shah) really push on selling you extra things after you???ve decided on what car to obtain and when talking numbers it can get a little muddy. In addition, the APRs seem to be much higher than listed on the website, so just keep that in mind! Lovely experience with Mariano.
Got a 2018 Audi A4 Premium Plus a week ago. Best experience I've had with a dealership! My sales person was Vlad Fetisov, extremely helpful and he was able to secure me an amazing deal with the best features upgrades while keeping the final cost within my budget. I highly recommend Audi Brooklyn! Thank you Vlad for making me feel like a long time customer! I will definitely come back when its time for a new Audi!
Hoy vine por un carro usado y de verdad fue muy rápido y profesional la atención que me brindó el señor Adolfo Marte se preocupó mucho porque todo me saliera bien , nunca me imagine que con mi credito tan malo ellos me pudieron ayudar con un buen carro de año avanzado muy agrecido con DCH Paramus Honda , recomiendo 100% al senor Adolfo Marte y este dealer
Let me start with one word that Route 22 Honda are customer-centric dealership and they do their best to keep the process transparent, friendly and appreciative. The time I visited this dealership, I had almost gone through 3-4 others with considerable deals. I had pleasure working with "Jean Shim", who was absolutely amazing. I want to thank her for all her efforts she put into getting the perfect car I wanted. I never felt rushed, rather than always asked to satisfy myself before making the final decision. I must say this, She is a great asset to the company.
I would also like to thank Freddy Agosto for finalizing the deal price. Without him, it would have never done. Remila was also nice throughout the paperwork.
I will definitely be back for my future purchase from Jean. Thank You Route 22 Honda. You are a team of fantastic people.
First let me say that i normally don’t do this. My experience was so good that i had to. I first went to Great Neck for a different car and found out that it was already sold. No call no deposit from me so that’s completely understandable. Upon walking on the lot i came across my baby. There she was a nice yankee navy blue 2013 740 Li BMW with a caramel interior... I looked at the price and quickly thought i can’t afford this - or so i thought. Upon entering the building i was greeted by Mr Rick Rogers. He was very articulate and persuasive without being pushy. Straight off the back i could tell i was dealing with a seasoned veteran. So within our conversation he suggested that i take her for a spin and boooooy did i... Best test drive I’ve ever been on. All the amenities anyone can ask for. Luxury power performance and payment lol.. After my thrilling test ride it was time to sit down and talk to John the financial guru.
The first thing he said was i will get u where u need to be. That sounds great but what’s the catch.? There was none !!! Within hours i was driving my BMW off the lot and into my driveway.. My payments and insurance are within reason for my situation. Overall i had a GREAT car buying experience at Great Neck and i will DEFINITELY recommend them to all my friends... BTW this is a real person and story..!!!
Friendly, Ivan attend us, treated my family with the upmost respect. Went the extra mile to show us the details of the suv we were asking about. Felt very comfortable and Ivan did not pressure us like they have done in other dealerships. The experience was great.
Ivan treated me and my family extremely good , he got us through the process giving us as much knowledge as possible in making the best decision . Very friendly and great at his job . Ben was also great ! He helped us through the process as fast as possible
We had an excellent experience dealing with Manny U. for the purchase of our certified preowned Honda Pilot. Manny was very knowledgeable about Honda, and this vehicle in particular. He was courteous, professional and upbeat - a pleasure to work with. We highly recommend Planet Honda of Union, NJ and Manny to our family and friends, and we would be happy to return in a few years for our next purchase. Warren & Maryann S
Derek has amazing customer service skills and went out of his way to make sure that my daughter Annette Perez was able to drive away in a brand new 2018 Honda Accord Touring. I truly appreciate his tactfulness and I will definitely be looking for Derek in the near future to purchase another Honda.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
I had an appointment for an oil change and tire rotation at 1:00pm and was out by 2:40. Seems a bit on the long side to be waiting for this service, but I was very happy with the service the car received and the staff who helped me.
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