When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Recently we purchased a Ford Expedition at Impex. Nasser was not high pressure and did what was necessary to make sure we were happy. The entire buying process was easy and very pleasant. I will recommend this company to my friends and tell them to ask for Nasser! Thank you so much for being so respectful and professional.
Impex Auto Sales made it possible handed me the keys to my dream car! Everyone was soooo accommodating, as this was my first time purchasing a car. I just graduated college, and I was able to get the exact car I wanted! If you are looking for a great car and you don’t want to feel hassled, overwhelmed and value honesty, please request Mr. Will Norwood! He was such a laid back salesman and wasn’t pressuring me to make a huge decision quickly! He told me everything I needed to know and eased any concerns I had. Everyone in the dealership was extremely kind! Shelby (The receptionist, I believe) always answered the phone respectfully and had such a great attitude. She even texted me after my first visit to ask how everything went. Mr. Allen Hunt helped me with the financing portion of the process and he was extremely friendly and professional. I felt comfortable throughout the entire experience. What I also like about Impex is that they offer amazing and AFFORDABLE warranty packages on their vehicles. I chose the platinum option which gives me free oils changes, mechanical maintenance, tire maintenance (for 2 years) and GAP insurance (for the duration of my financing terms)! I am so thankful I chose Impex Auto Sales! Thank you again Mr. Will for all your help!
I went in for a minor fix in my 2014 Honda EX but ended up leasing a new car too.
Kathy Fulton, the salesperson was very helpful and worked very diligently ,answered all my queries, spent a lot of time to make sure she explained everything about the car. It did not take very long to agree to lease a new car from her since she made it very easy and smooth process. She was very cheerful with a great personality at all times. I thank her very much.
Luke Hammond, our sales consultant was very professional. He was very knowledgeable and informative. The whole process was very smooth. Bought a new car with no hassle at the best price. Excellent service!
Just bought a new vehicle from JJ Rogers at Crown Honda. Very honest dealings with us and gave us a great deal. The vehicle was just what we wanted and JJ worked hard to make sure we were well taken care of.
My salesmen was quit pleasant . He addressed all my questions and helped with any concerns. He made the car buying experience not pushy like most...I greatly appreciated all the time he gave me. I would definitely highly the commend all my friends!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My wait time was much longer than I anticipated however the staff was attentive to acknowledge they had an unforeseen issue and kept me informed and were so courteous that I really didn???t feel so frustrated over the wait . I was apologized to and despite the wait, I???d still return here for my service work .
Who would have thought buying a used car would be such a painless and, actually, enjoyable experience?!? Customer service is second to none! These guys are hard workers committed to satisfying the customer. I am so happy with my purchase! I'm sorry I only have 5 stars to give.
Don Pennetta our sales consultant not only was very knowledgeable about the vehicles my wife and I leased but he actually cares about your experience whether you are buying or leasing. He went beyond what we expected from a sales consultant. to make sure you understand the vehicle. He also lets you know you can call him any time f you have any questions. This is our third vehicle we have leased from Don and when we need another vehicle, he will be the one we contact. Our experience with the entire process at Vann York Honda was very satisfying. experin
Courteous staff that went out of their way to get me what I wanted. Love the car as Acura quality is unsurpassed. Would strongly recommend to everyone
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