We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
Never received a call once the service was complete due to Comcast blocking the Service Center phone number because it comes from out of state. This information came from your service rep, Shawn. If your rep knows you have this issue, then I’m guessing management also knows this call blocking issue exists. If that’s the case then why hasn’t management worked this issue? This is flat out crappy service. I wasted five hours of my day waiting for a call that never came. I had to call your service department to find out. Your service representatives should at least be verifying the contact number is not a Comcast number until you get the issue fixed.
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
Ed Molina was very helpful, he help us very much. He work very nice during and after the process to ensure that i was happy with my new car. Ed Molina is very professional, courteous and friendly. He provides excellent advice about having a new car. Honda of Kirkland is amazing. Thank you Ed Molina
Have a long very satisfying relationship with Honda of Kirkland. Stopped by last week to just take a look at the used Honda Accords available. Met Jin Sato, looked around and ended up purchasing a used Honda Accord that same day. He was very efficient and honest and took very little time to complete a fair deal. I wouldn't hesitate to use his services again.
Chris Wallace at Honda of Kirkland did an amazing job. He helped me find the right vehicle and got me a great price for my Civic and trade-in. I would recommend you go see him. When I had finance question afterwards Chris was able to get the finance director to clarify my concerns. Overall I had a great experience.
My highest recommendation to my salesperson Chris Wallace. Chris was professional, knowledgeable, personable, and took whatever time was needed to assure my needs were met in helping me choose the right vehicle. Whether it was in the showroom, on the phone, or via email, Chris made sure my questions were taken care of, before, during, and after the sale.
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