This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
Very professional , courteous and honest sales consultation with Dave Colello. Dave is an outstanding company representative. I would gladly recommend him to anyone looking for a vehicle in the local area.
They treated us with respect even though we didn't buy a car from them. We came in just for a test drive they had the car ready for us to drive. Daniel answered all of our questions and showed interest in us and our situation even though we weren't sure we were going to buy the vehicle we test drove.
I purchased my vehicle at Kastner Honda after comparing prices online at other dealerships for the same car. The buying process was quick and easy. I got my car at a great price and had excellent customer service. I definitely recommend Kastner Honda to anyone who is on the market for a new or used car.
I had my car in for service today, and the staff was so great. I just had to let people know. I got my last three cars there and was thinking about getting a new car soon, and this sealedvit, that I will get my next car from Kastner.
I came in to see about a 2013 Honda Fit Sport. Carlos was very straightforward and treated me with respect and absolutely zero hype. He let me make up my mind and we negotiated a fair price - including a good deal on extras. There was no pressure at all. He and Johnny made my buying experience easy and hassle-free. Moreover, a really good deal on service/extended warranty means my car will stay in top shape for many years to come. They even went beyond the call of duty and delivered this car to my home. Honesty and fair dealing - a great combo when shopping for a car!
I was in a hurry but knew I needed an oil change so I brought my car into Kastner. Since I was running late I had someone else pick me up and I didn't have time to talk very long to the service technicians. They said the oil change and inspection would be about $95 but that they would call me. They called me 10 minutes later while I was on the road and confirmed $95. Imagine my surprise when I came to pick up the car and they had changed my oil checked all the fluids rotated the tires and they were only charging me $75 because they found an online coupon that they applied for me!
Kastner offer many choice of automotive repairs. Had just a basic oil and filter service, and found out it comes with complimentary tire rotation and car wash. After picking up my car they also vacuumed the inside! Not only did they save me a trip to the car wash, they saved me probably $20 bucks all for just having my vehicle serviced with them.
From second one of stepping on the lot, you get a feeling of respect. Never once was i rushed by a bunch of sales men. Never once did i feel pressure to do anything "right now". Dana was the guy that helped us the first car my wife and i bought together. Dana is working with us right now on our next vehicle and we refuse to do business anywhere else....ever. I absolutely trust this quality dealership and highly recommend a visit. That is if you enjoy being taken care of.
Jason Pham took very good care of me on my new car. Took care of my issues and concerns. I was in and out. Very good personality and humble man. I would definitely send customers his way. 2 thumbs up to him and this dealership.
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