When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Recently we purchased a Ford Expedition at Impex. Nasser was not high pressure and did what was necessary to make sure we were happy. The entire buying process was easy and very pleasant. I will recommend this company to my friends and tell them to ask for Nasser! Thank you so much for being so respectful and professional.
Just bought a new vehicle from JJ Rogers at Crown Honda. Very honest dealings with us and gave us a great deal. The vehicle was just what we wanted and JJ worked hard to make sure we were well taken care of.
Impex Auto Sales made it possible handed me the keys to my dream car! Everyone was soooo accommodating, as this was my first time purchasing a car. I just graduated college, and I was able to get the exact car I wanted! If you are looking for a great car and you don’t want to feel hassled, overwhelmed and value honesty, please request Mr. Will Norwood! He was such a laid back salesman and wasn’t pressuring me to make a huge decision quickly! He told me everything I needed to know and eased any concerns I had. Everyone in the dealership was extremely kind! Shelby (The receptionist, I believe) always answered the phone respectfully and had such a great attitude. She even texted me after my first visit to ask how everything went. Mr. Allen Hunt helped me with the financing portion of the process and he was extremely friendly and professional. I felt comfortable throughout the entire experience. What I also like about Impex is that they offer amazing and AFFORDABLE warranty packages on their vehicles. I chose the platinum option which gives me free oils changes, mechanical maintenance, tire maintenance (for 2 years) and GAP insurance (for the duration of my financing terms)! I am so thankful I chose Impex Auto Sales! Thank you again Mr. Will for all your help!
My salesmen was quit pleasant . He addressed all my questions and helped with any concerns. He made the car buying experience not pushy like most...I greatly appreciated all the time he gave me. I would definitely highly the commend all my friends!!!!
I went in for a minor fix in my 2014 Honda EX but ended up leasing a new car too.
Kathy Fulton, the salesperson was very helpful and worked very diligently ,answered all my queries, spent a lot of time to make sure she explained everything about the car. It did not take very long to agree to lease a new car from her since she made it very easy and smooth process. She was very cheerful with a great personality at all times. I thank her very much.
Luke Hammond, our sales consultant was very professional. He was very knowledgeable and informative. The whole process was very smooth. Bought a new car with no hassle at the best price. Excellent service!
My wait time was much longer than I anticipated however the staff was attentive to acknowledge they had an unforeseen issue and kept me informed and were so courteous that I really didn???t feel so frustrated over the wait . I was apologized to and despite the wait, I???d still return here for my service work .
Excellent experience.... originally went in to look at a CRV with no intent to buy and ended up walking out with a great deal. Would definitely recommend this dealership! Eric was absolutely awesome and so knowledgeable.
Stopped by Flow Honda to look at a 2012 used car. I really liked their no haggle price policy. I also liked the 100 K car warranty , free maintenance for 2 years , and if you change your mind about the car , you have three days to bring it back and they will cancel the sales contract. Really nice people too.
I had to take in my brand new 2018 CRV for a broken power seat control panel after only 3 months of ownership. Needless to say I was a bit upset considering the car was brand new. The service professionals at Flow Honda in Winston Salem were very supportive and provided outstanding service that erased any negativity I had going in. It turned out that it was only a bad clip and it was repaired in less than 35 minutes. Now I don't expect every time I bring it in for service that it will be so quick but it was great that they took all things into consideration, how new the vehicle was and what kind of time frame I was working with, and got me back on the road as quickly as they could. They were all very courteous and friendly and very professional. If I had to stay longer the service lounge is more than accommodating. Only one thing, the A/C in the lounge may have been a bit too cold but it was raining that day so I am sure any other time it would have been just right. So if that is all I can say that could use improvement, they are doing a xxxx of job there. 5 stars guys!
I purchased a 2015 Volkswagen Golf TDi which I first saw on Ebay. I live out of state and had this car shipped to me. It was EXACTLY as described and has ZERO issues. Chris A & Ana did everything I asked for before and even after my purchase. I asked for a few specific tasks to be completed after the purchase and Ana did an awesome job at getting things done. Communication was awesome and most importantly the car is too. I got the car serviced and checked at the VW dealer and they found the car to be perfect as well. I bought this car sight unseen and I am truly happy with it. Thank you Chris A & Ana! I will be back!
ITS ALWAYS A GREAT EXPERIENCE WORKING WITH JERRY HUNT STAFF
by AJHENDRICK from DealerRater.com
November 29, 2018
TODD AND HIS STAFF HAS ALWAY BEEN GREAT TO DEAL WITH. THEY ALWAY TAKE CARE OF WHAT I NEED AND DO IT IN QUICKLY MANNER!
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