My husband and I had a great experience overall at the Honda of Hackettstown. Everyone was very pleasant including our representative Kamal, he made this process go not only very smoothly but in a great timely manner! He worked his best to meet our needs and we couldn???t be more appreciative. Thank you Kamal! :)
I would like to thank Robert Nylund for one of the best experience in buying my new CRV. I appreciate how friendly and accommodating Robert and other staff members were during my time at the dealership. Thank you for answering all my questions and giving me a great deal on my new vehicle. I would definitely recommend your dealership for its high level of professionalism and overall positive experience. HAVE A GREAT HOLIDAY!
A great buying experience here for a used, certified 2015 Civic. my sales agent was easy going, no pressure. Plenty of info on the vehicle history, negotiating was painless, and none of the good-guy/bad-guy tactics to drive up the price. Also did not have to endure the "my manager wants to meet you" crap. This was the quickest and most painless car buying experience I've had to date. I highly recommend Cory in the pre-owned sales office, and I've heard good things about Joe on the new sales side as well.
I typically hate the car buying experience because of the pressure and "additional costs" that seem to appear at the end. but this was one of the best experiences ever. Frankie, Pete and Michael were all fabulous. There was no pressure and Frankie worked with me through the process. Pete went over the features of the car in great detail and Michael had all of my paperwork ready when I got there. Everyone was a pleasure work with. I plan to be a customer for a long time! I love my new car!
While having my Ram 1500 lease serviced which is ending in 2/19 I wondered into the sales dept saw a Charger AWD that I was interested in I sat in the vehicle and was thinking this is my next lease vehicle I WAS IGNORED BY THE ALL THE SALESMAN WHO SEEMED MORE INTERESTED IN THEIR PHONES OR TELLING A STORY!!!!! NOT ONE ASKED IF THEY COULD HELP ME !!!!
The staff made the experience about as painless as an expensive auto repair process can be.
A new e-brake install was at first adjusted too tight which caused a smoking caliper within a few miles of leaving the shop. Although the shop had just closed for the night they had me turn right around and made it right within about a half hour or so. I would expect no less really, but it was good that they were there, made it right, with a smile, and sent me on my way.
You also pay through the nose. But I guess that's to be expected from a German car dealer in Bernardsville NJ. Oh well.
My experience was very good when choosing Route 23 Honda. Although my favorite service person, Poppy, is no longer there I still find it pleasant. The only problem I had is it seems they just don't have enough help at the "busy" times - morning and evening and Saturdays. Everyone there is polite and knowledgeable but you could tell they are stressed. I like the sales dept and also the service. I have no further complaints and would continue using them.
Always a great experience dealing with salesmen at Wayne Acura. I just recently purchased an Acura RDX and I’m extremely excited about my new car! I especially would like to mention our salesman, Pedro Diaz, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns about my new car! He made sure we got everything you needed! I intend to stay with Wayne Acura in the future.
Always a great experience dealing with salesmen at Wayne Acura. We have now bought at least 12 Acuras over the years and have always been happy. We especially would like to mention our salesman, Dave, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns and even called to wish us well over the holidays. We intend to stay with Wayne Acura in the future.
My experience today at Open Road Acura of Wayne was a very pleasant experience. Pedro Diaz listened to my requests, considered my budget constraints, and was so very knowledgeable about the ILX. Thank you again Pedro for working out a lease deal that enabled me to drive an Acura for another three years. It was refreshing to interact with a salesman that was very soft spoken and well mannered.
I recently stopped by at Honda to look at new cars and I'm so glad I had Azi as my sales person. She was on point and very professional. I was very impressed by how knowledgeable azi was. I have her to thank for my wonder purchase.
I was so blown away by the Wilson Grace, who contacted me after I purchased my new X4.
I honestly enjoyed the hour he spent with me going over my car. He was patient and understanding and he made me very comfortable with all the new features.
I have never had such a pleasant experience in all my years owning a new car.
Thanks for having such a helpful person especially after the deal is done.
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