My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
My car purchase experience with the senior sales representative Sam Bedri is very pleasant. The negotiation was very straightforward. Took about 15min or so. Since I'm not from the area, I flew to Tulsa. Sam came and picked me up from the airport. I'm very impressed. The paper work process took another 30min. Officially, my car car purchase time is under one hour. It's a great achievement by itself. I can not say enough good words about the Don Carlton Honda dealership. If you want to buy a car with very reasonable price plus no stress, this is the place to go!!
I was having a rough day because I was being turned down by several of the dealerships around time because of my credit score which was 591. If they did approve me then my payments would have been just nasty. The special finance team at Don Carlton Honda helped me get into the car of my dreams. I was in a rough situation but they made it happen! Thank you so much for helping me.
Overall shopping experience here was very good. We didnt feel pressured to buy which was really refreshing. We did end up buying a used Kia which was in our budget and the over all condition was very good. It has a couple of small issues one I noticed when we looked at it and they have ordered the part for it and one I didnt notice till later and figured that was on me.
I came here to fix my Care a few times. They always have Very good service, very patience, nice person. thank you, 5 stars ⭐️
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