Jarred, gave me and daughter his best. He explained everything very well with clear and concise details, and all questions honestly. I recommend anyone looking for car online through the Tom Wood Automotive Group to contact Jared Riddle for your online car experience. Awesome sale!!
The Staff @ Tom Wood - Anderson were helpful and enthusiastic to see that our personal preference needs and our financial needs were met. They went the extra mile by taking extra time to understand our situation and help us find the right CRV for our budget.
I went in just to get an idea of prices and what was available. The car I had expected might carry me through for the rest of my driving years had just let me down so badly that I didn't even have a down payment. I expected to be shopping for the next week, but right away Corey realized that a lease might work for me. He was right. He and the night manager explained a lot, answered questions, and let me test drive a Honda Civic. The car is so easy to drive, and the lease relieves me of the basic problems that may arise. By the next day the papers were signed, and I drove away in my new car. It was the right solution for me at the right time.
Oil change at $50 is higher than other places who do it. Long wait for a basic service but I did ask them to check a sound. It was my rack and pinion. Replacement cost is then double that of what my regular mechanic priced it at. Crazy pricing.
We recently purchased our 2019 Honda Pilot from Tony Alexander at Victory Honda in Muncie. Tony was very knowledgeable on the Pilot and the options and packages. He answered our questions and helped steer us to the right vehicle for us. There was no pressure at any time and the actual buying process went smoothly and didn't require an all day process as we have experienced at other dealerships. I would recommend anyone to stop in and talk to Tony. We hope our Pilot serves us for many years.
Steve Roberts very helpful and everything went well. Traveled from Fort Wayne to Muncie because they were willing to negotiate sticker price, as noted on their cars.com listing. So we knew what we would be paying before making the trip. Willing to negotiate on trade in value and CarDoc.
Amazing facilities, great hospitality, and knowledgeable staff. This place helped me by my first car by myself and is helping me purchase my next ride. Definitely stop in here to purchase your next car.
Super easy to find cars on their web site and making arrangements to come into the dealership to see the car we chose.
Personable sales person, Silas Phillips, was knowledgeable, efficient, and easy to work with. Thanks!
My wife and I bought a Certified Pre-Owned Honda Accord Hybrid here and have been in awe of this dealership ever since. Scott Hiller is wonderful to work with, helpful and efficient. We definitely will buy our next Honda Hybrid here.
If your in the process of buying a vehicle whether its your first time or 5th time..dont go anywhere else! My Fiance and I had the best customer service! We were buying a vehicle for the first time together. Our salesman, Chau was top notch! Very professional, compassionate & organized. He himself made our first buying experience perfect. The entire Penske honda staff was great & we will be back for every car in the future! Chau will take care of all your concerns in a timely manner.
Quick, answered all questions, explored wants/needs, took good care of me. Ron was awesome, he had 3 deals going on at the same time but checked in with me and knew I had limited time. He got me in and out of the whole transaction in about an hour.
Orlando was very helpful and a pleasure to do business with. He answered all questions entirely. I ended up leasing a new Civic after my previous lease was up. I would definitely recommend doing business with him in the future, I know I will. Thank You Orlando!
I reached out to Ed Martin Honda looking for a used Honda Civic. Ron was able to get me into a new 2018 Civic for a great price and rate. Everyone was fantastic to work with.
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