The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service technician I have dealt with has always treated me in a professional and courteous manner.
We have been buying/leasing vehicles for our family for 16 years through Piazza Honda ! Always have had a wonderful experience with our salesman Frank Crinite! He really understands exactly what you want and goes above and beyond to get the job done ! Every employee at Piazza Honda of Springfield treat you like family!!!
Frank Crinite came highly recommended and he did not disappoint. The entire process was efficient and easy. Frank removed all stress from our leasing experience. We were in and out of the dealership in under 1 hour. I would recommend him and plan to in the future. Love our new Pilot.
Adam greeted us in the parking. I knew I wanted a used car. Adam was there to make it happen! His knowledge of the vehicle, made the process so much easier. He was not pushy. He was very catering to my 80 year old Mom and me. There should be an "Adam" at every dealership!!
My recommendation to both the customer service reps and the mechanics: I have always been treated first rate by all: there has never been a time where I thought someone was trying to game me or find a way for me to part with my money. Just the opposite is felt: if they can save me money, they will. I will continue taking my car to this service department.
We are new to the leasing process. From start to finish Frank was very professional and knew exactly what we needed and could afford for a great lease deal he provided. It was a quick and smooth process in just a few hours.
We weren't sure what to expect, but ended up having one of the best dealer experiences ever with Adam Kaper. Adam was straightforward, never pushy, and seemed very honestly willing to work with us through and questions or concerns we had any the buying process. Just as importantly, he didn't want to waste our time once we'd made a decision. He made an always painful process as pleasant as it can be!
I did not need anything fancy, and I was not pressured into anything I did not want. It was a busy day (Black Friday) so it took a while to get out of there, but Doug kept us in the loop about what was going on, and we had pleasant conversation while we waited.
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