Great service top to bottom. From the moment I walked in to buying a car they treated me with respect and consideration. Only dealership I will be recommending people to. If you can, get Kieffer. Guy is very inclusive.
by mmill328 from LOUISVILLE,Ky
January 14, 2019
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
Purchasing our new Honda Pilot was a breeze. Great value was given to our 2006 Honda Pilot. Thank you to Kyle and Jess. Love the new building.
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
Bryce Kitchen was the best sales representative that I've dealt with in purchase of my last five Honda's. He explained everything in layman's language and ask several times if we had any questions. The facility was super clean and wonderful waiting area.
Best Car I Have Owned
by Ben from South Bend, Indiana
January 13, 2019
I bought a 2018 Honda Accord Sport 2.0T Manual in July. It has been fabulous. I was attracted to the Accord because of the availability of the manual transmission and upgraded engine combination, unique among sedans today. I came from a premium brand, so the Sport trim didn't have all the features I would prefer (if only the Touring came with the manual!), but since owning it, I am very pleased. The active safety features work very well, and the infotainment is easy to use. Fuel economy is excellent, as is the performance. Great value for money, too! I would recommend this car to anyone.
Very easy sales process; very knowledgeable and helpful salesperson (Taylor Asch). Environment conducive to comfortable sales; brought our kids for the test drive, and they liked the snacks and playroom. Liked the Black Friday offers and no dealer fees.
by D.P. Scott from Bradenton, FL
January 11, 2019
It's larger than my previous 2016 Accord. Noticeable improvements over the 2016. The electronics and safety enhancements were greatly improved. For a baseline model, it has a lot of whistles and bells.
Sean made my car buying process easy and straight forward. I was never pushed into buying more than I wanted, and was able to get my desired vehicle with a monthly payment I can afford. This was my 3rd car buying experience with Schomp and it will not be my last.
Love this car.
by Honda Fan from Alvin, Texas
January 11, 2019
Bought the car for my wife. It handles really good, is fun to drive and has great tech in it. Got a great deal from Russell & Smith Honda in Houston.
Jahneil and Chris Were very attentive and ensured that all my questions were answered. They didn???t have the color of the car I wanted on hand so Jahneil called around until he found the exact color interior and exterior I wanted.
car with harsh drive and not reliable
by Yuri from Toronto
January 9, 2019
This car has a lot of tech features but they are not working as it should be - front sensors work at very close distance - less then 20 centimeters,
collision mitigation system from time to time throws error message and disconnect cruise control, 10 speed transmission change gears at low speed with heavy sock and so on.
Sean Flanigan was an excellent salesman who not only got me into my dream car, but negeotiable making a small repair to the vehicle after purchase. I was able to drive away with my absolutely dream car with a payment I can afford, without any haggling or negeotiable whatsoever. The car buying process was painless and easy. I will return when it’s time for another vehicle.
2018 ACCORD EX-L
by CAR ENTHUSIAST from MELVILLE, NY
January 9, 2019
REALLY GREAT CAR. EXCELLENT STEERING, IMPRESSIVE POWER FOR THE 1.5 L AND SMOOTH RIDE. WITH ONLY 400 MILES I AM AVERAGING 25 CITY. ONLY COMPLAINTS, SEAT COULD HAVE MORE PADDING & NO CD PLAYER.
Cruz Carriere and Gary in Service and a very nice man in the parts department were very professional, polite, knowledgeable and friendly (smiles). They explained my car to me without being condescending and at my level. They were open and humble. Bryce took me out on a test drive in the cold and snow and didn't complain once. Always cheerful. When I first arrived, Bryce explained the process to me and put my mind at ease that he wouldn't pressure me to buy a car. Bryce was cheerful and smiles. He also has great listening skills. I'm quite a talker :) Melvin was very professional and explained the documents I was signing which helped me understand them. Melvin was cheerful and friendly. When I picked up my new-to-me used car, it was immaculate. It had been waxed and details so there wasn't a spoke of dirt or smudge anywhere. I was surprised and delighted to get to drive such a shiny, clean car without having to buy new. Melvin showed me how to adjust the steering wheel and to push and not hold the start button. Good to know :)
Love my accord!
by JessO19 from Anaheim, California
January 8, 2019
I'm so happy I went with this car. I was not looking to purchase a honda. But when I test drove the accord sport.. I had to have it! Love everything about it. It drives great, picks up awesome and the exterior is super nice!
Can???t say enough about Mandy Archer! She listens to her customer???s wants and needs, she is knowledgeable about her product, and is so professional and personable. She made it so easy! We drove from Grand Junction, CO to work with Mandy on our new vehicle purchase, totally worth it!
by Amber J. from Cary, NC
January 4, 2019
Such a smooth drive and quiet. I love how spacious this vehicle is and the trunk has great space also. Groat Assistant features and good on gas for the miles.
Ron is extremely service oriented and Knowledgeable. He took the extra time to stay in touch and keep me posted on any new specials coming up. I enjoyed the whole experience. Ron is great! Thank you for everything.
Nice Car For The Money
by BowMan51 from San Antonio, Texas
January 3, 2019
I traded in my mint condition 2013 Accord EX to purchase a (Pearl White) Touring 1.5T with 30 miles on July 15, 2018. I used my credit union car buying service to purchase the car so I really got a great discount price. I really like the car and can honestly say that there is no challenge to the Touring's features for a car in its price range. The car has performed nicely so far except that I experienced a problem with the forward facing camera and Collision Mitigation system within the first month. The dealership took care of the issues and I haven't had any other problems since. To summarize, I chose the 1.5T vs 2.0T after testing driving both. I felt that the 1.5 offers sufficient horse power to meet my needs. Most of all, I wasn't willing to pay an additional two thousand plus dollars for the extra horse power option. All other features on both engine versions are the same. Hey, the 1.5 does the job just fine for me, as it is quite potent and holds it own as far as I'm concerned. The only downside of the engine is that it does exhibit a prevalent and persistent turbo lag during city driving which can be downright annoying at times. The other negative I've grown to despise is that the cabin noise is also quite annoying (but tolerable) while driving on certain road surfaces, both in the city and on the highway. I accept that Honda's flagship line does not perform on the same plane as more expensive car makes as far as noise is concerned. At the same time, the features it offers put some expensive cars to shame considering what it offers for less than thirty thousand dollars. I actually researched the noise issue before buying the car. Therefore, I knew that road noise is just a characteristic of low-profile tires. Honda went all out to reduce the effects of using low-profile tires by equipping the Touring with Michelin's top-of-line Primacy line. The bottom line is that I am quite pleased with what the Touring offers overall. I stand by my belief that there aren't many cars in the $30,000.00 price range that can compete with the Touring's features and performance. I'm a happy camper so far.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Great job from Cruz in service department. Very thorough and professional. Best service experience I???ve had. Car repaired to my satisfaction. I would recommend Cruz to my friends and family.
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