I purchased my third car from this dealership. My salesperson was Eric Collier. He was very helpful and nice. He showed me 4 or 5 different cars and worked with me on my trade to get me at my desired payment for my new vehicle. He was very professional and helpful and courteous. I would definitely recommend Rusty Wallis Honda for your next new car purchase and ask for Eric Collier to help you with your purchase
It???s comforting to find the same Service Rep.. - year after year after year. It speaks volumes about a company when an employee is still employed and remembers who you are. I honestly appreciate Jeff P., not only for his commitment to Rusty Wallis Honda - but his commitment to customer service!
Rusty Wallis Honda is my go-to place for buying safe, reliable vehicles for me and each member of my family. Eric consistently works tirelessly to help ensure we are happy with each purchase. He answers all my questions, he follows up, he is informative and responsive, and he does what he says he's going to do. Eric works with me to help me get vehicles I like and at prices I can afford. With two purchases, I've sent Eric the specs of what we needed and our price point, and each time, he's called me as soon as he got what he believed I was looking for. He's sent personalized videos of vehicles (inside and out) with detailed descriptions, so I could decide if I want to drive there and check it out in person. He has saved me a lot of time and leg work. Eric Collier at Rusty Wallis Honda is my go-to sales representative.
This was my first experience with the new state of the art service center. I was met on arrival and walked through the "new process" for my car scheduled service. A video was made identifying my vehicle and as the inspection of the filters, etc were being completed narration of the "events". The new waiting room is very nice with wifi, great coffee station, bottled water & comfortable seating. The service was done quickly and thoroughly. This was a really good experience!
Was extremely impressed with the new service area. A little confused at first but Gersson Alvarenga walk me thru it. Great customer service , minimum wait time, overall friendly staff. Pain free experience. Have always been treated good at this dealership.
I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
The sales person Jay who was with us was amazing .. undoubtedly he did his best and is still helpful when in need 😍 .. the PROBLEM we had was with the FINANCIAL HEAD who at the crucial moment after finalizing everything kept a check that we had to opt for financing only in the bank they stated with highest APR and was forced to select the highest repayment period .. so just be mindful during the final moments before signing the papers .. THE FIVE STAR HERE IS FOR THE SALES PERSON ONLY
I really enjoy having Ken Valdez guiding me through the sales process. He is very professional,, patient and honest. I have nsver had a better buying experience than I have had with Ken Valdez. He is awesome.
I believe the greatest compliment that can be given a dealership is a return purchase. Bought my second vehicle from Southwest Ford today. Don Rice was our salesman and he really deserves 5 stars for the way he lead me through the entire process. Drove away very satisfied with a new Ford Edge. Highly recommend this dealership and this salesman.
I came to look a new car. David was very friendly, honest and helpful. He took his time to explained to me all the procedures from buying my car to finance my car, and he went through the features on new vehicle with me. I don't feel very comfortable when go to the dealership, but David proved to me otherwise. Could not asked for a professional, friendly service at Honda Eagle Dealership; and I came out with a brand new car!!!!
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