Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
VERY PROFESSIONAL TEAM, SALES PERSON & SALES MANAGER WERE VERY HELPFUL AND BENT OVER BACKWARDS TO ACCOMODATE MY NEEDS. MET THE GM DWAYNE, HE THANKED ME FOR BUYING AND WAS VERY NICE. THE FINANCE MAN EDDIE WAS HILARIOUS AND GOT ME A BETTER INTEREST RATE THAN I EX
I went to John Hoffer Chrysler Jeep to buy a 2018 Jeep Wrangler. Jammie, the salesman, did not pressure me at all. He took time to explain features on the Wranglers. The financing part took approx 20 minutes, and it went very smoothly. I highly recommend contacting Jammie when you go to John Hoffer Chrysler Jeep. He is able to answer all questions, and he does not pressure to buy. I had gone to 2 other dealerships after my initial visit with Jammie, and I went back to John Hoffer because of his professionalism.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
Tony and Blake was very easy to work with,the deal I received on the truck I purchased was a no haggle process everything I requested they bent over backwards to accomodate my request they gave me more of a trade value than anyone in my home town or other dealership I visited I have been looking for a truck for awhile I saw there web site and I checked out the description of a truck I was looking for it had low miles for the year.It took me awhile to make up my mind to purchase I thought to myself what a great deal I couldn't fine a deal anywhere else around like I am getting I text Tony the salesman and told him I wanted it I researched some recalls on it he put it in there shop and they completed all the recalls on it and replaced the drive line and a u joint in the front suspension caused it had a low and high speed shake Tony did not want me to purchase it with the problems (What honesty) wow and didn't get charged for the repairs.This wouldn't happen at other dealerships they would of charged me for the repairs.I drove about three hours each way to do this deal they even stated they would put me in a hotel for a night or even take the truck home over a weekend WOW and I live in another state one trip to look and test drive back home and then to purchase did all this with a phone call to Blake and text with Tony.Very layed back people they will like I say bend over backwards to make the customer happy.I now think I have true friends in Tony and Blake,and I can also say the service manager was very helpful with the recalls and the repairs and very honest with the condition of the truck and knew the previous owner of the truck said it was a well taken care of unit. I can honestly say without a dought that this is the next dealership you need to check out They have my business now and I am going to tell people about them.
My husband and I worked with TJ when we bought my car and we knew we wanted to go back to him! He is personable, caring, and always willing to go above and beyond for us. He even came in on HIS day off to help us buy our newest car! We appreciate him and all the employees at Patty Peck! We plan on being with them for a long time!!
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
Got callback from sales person within few hours. He was nice. Did test drove and made offer. Unfortunately, vehicle sold when called next day. Service facility is ok, they do service fast, but quite expensive.
Melissa was superb, I give her 5 Stars!. She is extremely knowledgeable of the product and listened to what I was looking for. She found me the perfect CRV for my needs and budget. She also addressed all of my concerns professionally and willingly. I appreciate the time and patience spent on educating me about the CR-V and the dealership services. Thanks Melissa!
I had a very good experience with my salesperson, Erik. He was attentive, not pushy, and seemed to have my best interests at heart. I do wish everyone there was as responsive as he was, and answered my questions when I asked them (the finance manager we were using and Erik were off on the same day, and we couldn’t get anyone to return our calls). We did buy a car here, so overall a good experience. On a side note, the service department needs some work, as they are grossly understaffed and made me feel like I should go somewhere else to get our other car serviced.
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
AS WITH MOST CAR BUYING EXPERIENCES DID NOT KNOW WHAT TO EXPECT FROM MOHAWK HONDA. MY WIFE AND I WERE PLEASANTLY SURPRISED WITH THE KNOWLEDGE FRIENDLINESS,AND PROFESSIONALISM SHOWN BY ALL THE STAFF AT MOHAWK HONDA. MICHAEL BENNICE WAS OUR SALES PROFESSIONAL, HE WAS KNOWLEDGEABLE AND EXPERIENCED IN GETTING US JUST WHAT WE WANTED WITHOUT ANY OF THOSE SOMETIME HIDDEN COSTS. I WOULD ABSOLUTELY RECOMMEND THEM TO ANYONE LOOKING FOR AN HONEST CAR DEALERSHIP WITH THE PROFESSIONAL SERVICE THAT GOES ALONG WITH IT. RICH AND GEORGINA
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