Honda on Grand went above and beyond! The used car market is tough to navigate to say the least. They didn't pressure, just presented a quality product that they stood behind and Worked with us with any issues we had. So happy with our purchase!
This is my 7 Honda. Every single time I searched around for the best price and at the end I end up at Honda on Grand.
Save yourself the time and money. Call them first! Keith hooked me up, again. They really take care of there repeating customers. That's why I keep coming back.
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
I started with Andrea in the Internet Sales Dept, she got back to me quickly and with a great price. I showed up and worked with Bill Rhodes(2nd time I have purchased a car from him). He is an excellent salesman and you should ask for him. Overall a great and straight forward experience.
I was looking at the Civics for the last 60 days and going between multiple Honda dealerships. Walked into 1 and left after 30 minutes (still amazed that sales people don't realize that a woman can actually buy a car without a male companion). I started with Maria Almanza in the Internet Sales Dept and got a great eprice on 2 different Civic models. Went in that evening and met with Bill Rieman. Sat in 2 cars and instantly knew which one I wanted. Test drove in the snow and ice that evening and put the deposit down. Came in the next day to finish the transaction.
Courteous, respectful and transparent new car sale.
by ANNMARIES58 from DealerRater.com
December 4, 2018
Even though I knew exactly the car I wanted, Michelle and Bob made sure that all my questions were answered and there were no hidden costs. Michelle was very patient with me in answering all my questions and going for a test drive. Good job of instructing me on all the new bells and whistles!
This is the 5th Honda we have purchased from Pauly Honda, all from Niall Orr. Niall is a wonderful man to deal with. Very professional, and extremely knowledgeable of the cars you sell. We love our new 2018 Honda CR-V EX-L!!!
As always, the Honda mechanics and the Honda tech were very thorough and professional during this routine service visit. The Honda tech was most informative and gracious during my stay there. I appreciated their efforts.
I love the fact that they do not talk down to me as a woman. I am treated with respect and I appreciate the professional way they handle the service to my cars. There are no hidden costs as it is all shown up front.
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