This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
by mmill328 from LOUISVILLE,Ky
January 14, 2019
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
Very professional , courteous and honest sales consultation with Dave Colello. Dave is an outstanding company representative. I would gladly recommend him to anyone looking for a vehicle in the local area.
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
They treated us with respect even though we didn't buy a car from them. We came in just for a test drive they had the car ready for us to drive. Daniel answered all of our questions and showed interest in us and our situation even though we weren't sure we were going to buy the vehicle we test drove.
by D.P. Scott from Bradenton, FL
January 11, 2019
It's larger than my previous 2016 Accord. Noticeable improvements over the 2016. The electronics and safety enhancements were greatly improved. For a baseline model, it has a lot of whistles and bells.
I loved the no hassle and great price on warranties. I would recommend CarMax to everyone.
Best Car I Have Owned
by Ben from South Bend, Indiana
January 13, 2019
I bought a 2018 Honda Accord Sport 2.0T Manual in July. It has been fabulous. I was attracted to the Accord because of the availability of the manual transmission and upgraded engine combination, unique among sedans today. I came from a premium brand, so the Sport trim didn't have all the features I would prefer (if only the Touring came with the manual!), but since owning it, I am very pleased. The active safety features work very well, and the infotainment is easy to use. Fuel economy is excellent, as is the performance. Great value for money, too! I would recommend this car to anyone.
This car has a lot of tech features but they are not working as it should be - front sensors work at very close distance - less then 20 centimeters,
collision mitigation system from time to time throws error message and disconnect cruise control, 10 speed transmission change gears at low speed with heavy sock and so on.
Want to mention Max Hopkins and Ed Gumagamatatao service advisors very professional will go out of their way to meet your service car needs and your satisfaction, this guys deserve to be recognize hats down will recommend this dealer!
2018 ACCORD EX-L
by CAR ENTHUSIAST from MELVILLE, NY
January 9, 2019
REALLY GREAT CAR. EXCELLENT STEERING, IMPRESSIVE POWER FOR THE 1.5 L AND SMOOTH RIDE. WITH ONLY 400 MILES I AM AVERAGING 25 CITY. ONLY COMPLAINTS, SEAT COULD HAVE MORE PADDING & NO CD PLAYER.
I had an awesome experience with Jaime Torres. Went in and had the car ready and was in and out ok no time. Beyond my expectations.
Love my accord!
by JessO19 from Anaheim, California
January 8, 2019
I'm so happy I went with this car. I was not looking to purchase a honda. But when I test drove the accord sport.. I had to have it! Love everything about it. It drives great, picks up awesome and the exterior is super nice!
I have been using the service center for many years on various vehicles for about the last 10 years. After my most recent Honda was totaled I came in to buy a new car. I came into the dealership around 3:30 and by about 5 I was waiting for the detail and fill up. Always helps to have an idea of what you want, but these guys are fast! I have bought quite a few cars in my lifetime and these guys put them all to shame. Everyone from the sales person Ed, sales manager and the financing guru. Very impressed
by Amber J. from Cary, NC
January 4, 2019
Such a smooth drive and quiet. I love how spacious this vehicle is and the trunk has great space also. Groat Assistant features and good on gas for the miles.
I traded in my mint condition 2013 Accord EX to purchase a (Pearl White) Touring 1.5T with 30 miles on July 15, 2018. I used my credit union car buying service to purchase the car so I really got a great discount price. I really like the car and can honestly say that there is no challenge to the Touring's features for a car in its price range. The car has performed nicely so far except that I experienced a problem with the forward facing camera and Collision Mitigation system within the first month. The dealership took care of the issues and I haven't had any other problems since. To summarize, I chose the 1.5T vs 2.0T after testing driving both. I felt that the 1.5 offers sufficient horse power to meet my needs. Most of all, I wasn't willing to pay an additional two thousand plus dollars for the extra horse power option. All other features on both engine versions are the same. Hey, the 1.5 does the job just fine for me, as it is quite potent and holds it own as far as I'm concerned. The only downside of the engine is that it does exhibit a prevalent and persistent turbo lag during city driving which can be downright annoying at times. The other negative I've grown to despise is that the cabin noise is also quite annoying (but tolerable) while driving on certain road surfaces, both in the city and on the highway. I accept that Honda's flagship line does not perform on the same plane as more expensive car makes as far as noise is concerned. At the same time, the features it offers put some expensive cars to shame considering what it offers for less than thirty thousand dollars. I actually researched the noise issue before buying the car. Therefore, I knew that road noise is just a characteristic of low-profile tires. Honda went all out to reduce the effects of using low-profile tires by equipping the Touring with Michelin's top-of-line Primacy line. The bottom line is that I am quite pleased with what the Touring offers overall. I stand by my belief that there aren't many cars in the $30,000.00 price range that can compete with the Touring's features and performance. I'm a happy camper so far.
We went to the Roseville Auto Mall thinking that they would have a big selection on the Fiats, they only had one color & style. Not very happy! Next day we went on the Web Lithia Chrysler Dodge Jeep Ram of Concord and saw that it had more Fiats on the lot to look at. We meet Sidney and he was very helpful & went over the cars details with my daughter who was very happy! She saw the color she wanted. Sidney was the best salesman that we had encounter with. We would recommend him to our friends and family. Thank You again Sidney for a wonderful experience!
I purchased my vehicle at Kastner Honda after comparing prices online at other dealerships for the same car. The buying process was quick and easy. I got my car at a great price and had excellent customer service. I definitely recommend Kastner Honda to anyone who is on the market for a new or used car.
I had my car in for service today, and the staff was so great. I just had to let people know. I got my last three cars there and was thinking about getting a new car soon, and this sealedvit, that I will get my next car from Kastner.
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