Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
Only reason i am not giving 5s is because i had to return the following day because i wasn't getting enough for my trade. Although i did go upside down on my trade, Ancira did have the best pricing for my Atlas. The customer service was great and i was happy with my purchase.
Sales representative (Heather Rosas) was very courteous and knowledgeable about the new vehicles. We will definitely come back to purchase our next vehicle. We are planning on having our new vehicle serviced by Ancira as well.
My Service Advisor was SEAN BONSER: Great service and friendly, competent, knowledgeable staff! Service on my Rogue was performed quickly and efficiently. Everything was explained clearly. Highly recommend Gunn Nissan in San Antonio!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I went in not really knowing what car to get. The staff made sure they understood what I was looking for and gave me options. I really liked that he was patient and didn???t pressure me into anything I wasn???t sure of.
I'm writing this review for everyone to view and recognize the exceptional experience I had purchasing my second vehicle. I went from a BMW 3 series that was giving me constant issues to a 2015 Buick Encore. Dan Turk has been the most generous understanding salesmen, even with my trade in. He provided the best customer service a fearful car buying customer could come across in such a competative industry. There certainly need to be more salesmen like him and will care for you after you drive that large purchase off the lot. Thank you Dan, now a friend and forever a customer!
Test drove the CHR and fell in love instantly. Best experience overall from beginning to end. This was my first time driving a Toyota. So happy we made this our first stop. Would highly recommend North Park Toyota!
Very Knowledgeable and attentive service from Erick Salazar. Explained all the Tacoma features, and was a good at showing me all the different options of trucks.
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