Probably the best car buying experience ever! Started with CarGuru app searching for vehicles. When I reached out for more information, Matthew responded very quickly. Not only buy email and text but with a personal video message. Alexis was able to show us the vehicle we purchased and continued us through the buying process. On final day, Matthew closed us out. I say all of this because the continuity of service and professionalism never changed. The finance team was even able to beat my banks loan rate! It will be hard to look elsewhere for all future purchases. Thank you Neil Huffman Team and to all the wonderful staff!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I walked into Jeff Wyler weary after a poor experience at another local Honda dealership and was pleasantly surprised at the laid back atmosphere! I walked in looking for a nice used car and left with a brand new car! David was great to work with and respected my budget all while taking the time to compare numbers on multiple cars. David stayed late and took the time to show me all the features of the car and answer any questions. I’ve been a Nissan driver for the last 13 years and am excited to return back to the Honda world! Thanks again for an easy going experience and I look forward to doing business again!
Glen Harder is not only a great salesman, but he is a great person. He made us feel comfortable and confident that we were making the right choice in buying our Rav4. This is our second Rav4 my family has purchased in two years and we are very happy. We highly recommend Glen and Toyota of Louisville.
This was my first time buying a car and to be honest I was a little lost when I first walked in, I had what I wanted in mind but I didn???t know how I would go about getting it. I walked in the dealership and Tim was the one who asked if I needed any help. I tell him what I wanted, he happily helps me through the process, the test drive, and the final sale. If I need to get another car, I???ll definitely be back
I have received nothing but great customer service over all! Ryan Anderson delivered what was expected and helped me find the Honda Odyssey I???ve been looking for and for the right price!! Thank you so much!! My daughters were so ecstatic about it!
As fate would have it, there was a reason I found Honda World and Eric E. Having been in a wreck that left my car totaled (no injuries) I was in the market for a new car with no idea of what to get. Eric was kind and patient, extremely knowledgeable and helpful! I looked at cars for days all over the city and wanted to purchase from Honda World solely on the salesperson and his commitment and dedication to doing a fine job. I applaud Eric and the kindness and honesty he demonstrates, not only as a salesman, but clearly the way he lives his life. You see, I eventually realized that the reason Eric looked familiar to me was because he was a Good Samaritan who stopped at my wreck the week before to check on the Parties involved and offer assistance. The unfortunate end to the story is that I didn???t end up with a Honda because of the time crunch I was in...but I will always remember that Eric was the best salesperson we have ever worked with! I deeply regret not being able to give him the sale. Best of luck to a fine young man!
We were experiencing a weird rolling noise up front whenever the car was moving, but it was definitely not an engine noise. This had happened just as we had changed our tires for new ones. At the local Big O Tires they told me that a wheel rim was at fault and we changed it. But the noise continued. So we went to Honda World and Mike discovered that a wheel beariing was to blame for it. Further he established tht this was a warranty covered repair. I am now very happy because no more noise.
We bought a new Lexus car online. Our sales consultant, Mr. Matt Gandy, was able quickly find the right car for us and personally delivered it to our home (~150 miles from the dealership). He helped us to complete the paperwork, introduced us to the car features, and offered further help if needed. It was really a VIP treatment. We strongly recommend this dealership for your next Lexus car purchase.
This is my second purchase from this lot. They have a great selection that really will fit any need. I love buying from this lot because I know that I will get a good reliable car that will last me for awhile and the manager will do anything to make sure you get in a good car for the right price. Instead of going to several lots and trying to find a halfway decent deal I recommend anybody go to this lot to get the best deal first try.
From the moment I walked in I was greeted and asked how my day was going from there we discussed what I was looking for, and interested in from there the team took it and ran with it!! Rest is all in the books!! I highly recommend this place from the staff and selection of vehicles made it hard which to pick !!!
Seemed like a decent enough fellow that was there on the day that I stopped by, but if a car has a salvage or rebuilt title, then list that under the description of the vehicle on the website. That information would have saved me a trip.
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