Your whole team has made the process of buying a car straight forward and enjoyable. All dealers tell you they will but you delivered . The operations of the car were explained till we understood,sometime not easy with non tech savvy people. Your whole team contributed to a wonderful experience
Brought my car in for a service campaign update and I was worried about a noise from the transmission and their technician was able to determine where and what is causing it. They corrected the problem and no worries. Thanks Toyota of Greenville!!
Recently purchased my Fiat 500X from Benson Fiat. Could not be happier with the car or the service I received when purchasing the car.Everything was smooth as silk.Very friendly staff.This is the dealership you want to purchase your car from!!
As a busy working Mom, Derek made this process perfect and within my schedule. He answered all my questions in a timely manner (even the silly questions). He made everything happen on my schedule and the signing and pick up of the vehicle only took 20 minutes! Great guy to work with! He even put my car seat in perfectly! Derek was fantastic! Everyone should have a car buying experience with him!
My husband and I purchased a 2018 Honda Accord last week. We were fortunate to have Aaron Craige assist us. He was super well-informed, answered all our qurestions, and was extremely friendly and polite. He could not have represented Dick Brooks any better!
Chris was absolutely amazing! I explained my situation to him, my car had been totaled by a drunk driver and the persons insurance company was giving me the run around. I had zero credit and was honestly ready to call it quits, I didn???t think I???d be able to get anything at all. He went above and beyond and made some phone calls to the Honda financial office. And at the end of the day he had me driving off the lot with a brand new Honda! This was the best car buying experience I???ve ever had. I would recommend Chris to anyone!
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
I had a very nice experience buying from Hyundai. Mrs. Cynthia was very sweet and helped me with all of my questions. I was welcomed with smiles and I didn’t have to wait on someone to help me. I appreciate Jordan for helping me find the perfect vehicle.
I purchased a 2017 Titan from Benson. the truck was as advertised and in great condition. The people are friendly and very helpful. The only problem was with Allen Hunt ; a salesman their. He has not delivered on promises he made. and is hard to reach after the sale to find out why the delay on keeping his word. To date I still have not gotten what I WAS PROMISED. I am going back up there to talk to the service mgr. Monday.I am pleased with everyone except Allen Hunt. If you buy a vehicle there don't buy from him!!!! I would recommend Benson Kia but only with a warning. avoid Allen Hunt.
Vic Bailey's Internet Sales Mgr, John Carter, was very responsive and easy to work with. He got me all the information I needed and helped me work with their Business Mgr to get the deal put together I needed. He made the whole negotiations and purchase quick a simple since we new exactly what we wanted.
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