I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
Awesome service, and not too pushy. I was concerned about the car’s brakes after test driving, and they had them replaced the next day first thing. They held the car off the market for me until I could get there the next day!
I bought a used 2010 Dodge Challenger SRT8 from them. I flew down from Milwaukee, WI and they picked me up from the airport. When I arrived I looked over the car and it was better than the pictures. Well detailed. I then drove the car back to Milwaukee 4.5 hrs and it ran and shifted very smooth, even through Chicago rush hr downtown. Only problem I had was a burned out blinker bulb. Jeff was a nice guy and answered all my questions that day and the week before, sending me info and pictures. Very good experience. Shane
Overall this one of the best car buying experience we???ve ever had. Everything was very relaxed and we felt no pressure at anytime. The whole process ran smoothly every step of the way, from the initial contact with Rick to the behind the scene stuff with Carlo and the final paperwork with Evan. We couldn???t be happier!
the most friendly salesman. we have bought many vehicles from many different dealerships, this has been by far the the best experience, many people contacted me to help me decide which vehicle would meet my needs, overall the experience was very good, and I'm very happy with my new car.
Great group of people at Don Ayers. Very thorough, fair, professional. You're not just buying a car, you're getting a working relationship for the life of your car. From sales to service; the best in Fort Wayne!
From my initial contact with Andy he was nothing but professional and helpful. His knowledge of the vehicles and commitment to helping his customers throughout the buying process was evident in all of our interactions. He took the time to explain all of the features of the car and how to use them at delivery so I was comfortable in the car from the onset. Andy's service has continued even after the sale as has always responded to any questions or concerns in a timely fashion. I would strongly recommend anyone in the market for a new vehicle to contact Andy Hitzemann at Don Ayres to get the car of your dreams!
Don Ayres Honda by far has always exceeded my expectations when it comes to buying my new Honda. They are always very patient in working in helping me select my New Honda. This time it was my wife's turn to get her new car and Andy Hitzeman took the proper time to explain all the new features and benefits of new Honda Accord Sport. Andy was very knowledgeable in knowing all the new technology in the new Accord. Shannon Heitkamp and Shannon Hoover were also excellent to work with. Overall they are an excellent team at Don Ayres Honda. Thank you, Don Ayres Honda Team!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is the 2nd car I've purchased from Russ. He makes the car buying experience as quick and easy as possible. Nick in finance did a great job finding a lender that offered a lower rate than my previous lender! Will definitely work with these guys again.
I stopped in to JUST look but when Brian took such good care of all of my needs and made the car buying experience so easy, I ended up leaving with a new car. Brian along with his team met every need that I threw at them. From no down payment ment, the payment I could afford and the type of vehicle that I needed. Preferred is A1 with me. Plus the have an awesome referral program. CASH!! I am beyond a satisfied customer. Thank you Brian, your the best!!!!
by ODanielFordCustomerForLife from DealerRater.com
December 2, 2018
My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!
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