The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service technician I have dealt with has always treated me in a professional and courteous manner.
Got my 4th car over the past 15 year there. Tone Hicks and Mark Hammond have always been easy to deal with and always play fair to get the best price and financing. No pressure and they do have a culture there which includes "nice:. I always shop around 1st but purchase there as they are real people who stand behind their products.
Bryon was attentive, informative and helpful throughout the buying process. He helped me understand all the features and how to use them. When I picked up the car it had all the options for the agrred upon price and was the desired color. Bryon has called to follow up and answered all my questions. This was a positive buying experience and I love my C-HR.
Ron Barahona was a great salesman. Joe G. Sales Manager was also great. Both were easy to work with. This is my Mom's 4th Sonata as she says "this car saved my life". She was involved in an accident sometime ago car was totaled by another driver. She and my Grandmother were saved by the safety and design of this vehicle. Thank you for the experience again. We will be back soon. Tommy Horniacek
AS WITH MOST CAR BUYING EXPERIENCES DID NOT KNOW WHAT TO EXPECT FROM MOHAWK HONDA. MY WIFE AND I WERE PLEASANTLY SURPRISED WITH THE KNOWLEDGE FRIENDLINESS,AND PROFESSIONALISM SHOWN BY ALL THE STAFF AT MOHAWK HONDA. MICHAEL BENNICE WAS OUR SALES PROFESSIONAL, HE WAS KNOWLEDGEABLE AND EXPERIENCED IN GETTING US JUST WHAT WE WANTED WITHOUT ANY OF THOSE SOMETIME HIDDEN COSTS. I WOULD ABSOLUTELY RECOMMEND THEM TO ANYONE LOOKING FOR AN HONEST CAR DEALERSHIP WITH THE PROFESSIONAL SERVICE THAT GOES ALONG WITH IT. RICH AND GEORGINA
My Silverado started losing power while traveling from Illinois to Wausau last Friday night. Called Trecek in the morning. Got me in but were booked up and told me they couldn't probably look at my truck until Tuesday. Dropped it off and secured other transportation. While driving back to Illinois on Monday, got a call from Trecek. My truck was done. They had a cancellation and were able to bump me up and get it fixed (they knew I'd be passing by on my way home on Monday). So I was able to return the other car and not have to make another trip back up to pick up my truck.
The repair was good, and they coordinated all with my warranty company as well.
Travis in the service department was great.
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
Lee was amazing! We were in and out with no issues. Got the car we wanted and financial personnel on the ball and very efficient. Honda of lake Jackson will be the only place I will buy from. A great experience and personnel were outstanding
Kyle Killborne is an amazing sales person I absolutely enjoyed my experience buying a car at freedom Honda because of my sales person.I absolutely will recommend this dealership because of the amazing experience I had with Kyle.
I called this dealership because there were several open recall items for my truck. From start to finish of the process Brian in the service dept. treated me with the utmost respect and was very helpful. The work was scheduled and completed promptly with no issues. I am very pleased to say that my truck is now back in the green for recalls and they also completed a full inspection free of charge under my basic warranty and I feel safe knowing my vehicle has been fully checked out by the great mechanics at Larry H. Miller! These guys are the best!
Jesse Trujillo really knows the cars inside and out. When we went on a test drive he went over the car features. When I purchased the vehicle he went into great detail of every feature on the car. Jesse is polite, personable and does not over power you like some dealerships.
I am a happy customer that is consistently treated well by everyone in sales, service and finance at Lexus of Thousand Oaks. This is the fifth RX I have leased from super star Lora B! Each time I lease from her, she makes this process smooth, fast and painless. I appreciate that she is always available no matter the time of day to answer questions. She patiently takes the time needed to make sure I understand the changes in the RX from year to year. When I bring my car in for service, Steve L. is also consistently helpful. He is courteous, professional and makes each visit a breeze. Both Lora and Steve go out of their way to make sure my concerns have been met and that I have a loaner car if needed. I honestly appreciate the positive experiences with sales and service that I have had over the years. I have leased from other companies and there is no comparison when it comes to the level of customer service that Lexus of Thousand Oaks offers. My husband and I are both currently driving cars from Lexus of Thousand Oaks and have referred friends that are also happy customers.
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