My 2018 ram 1500 Laramie had an issue fueling at the gas pump, I deduced that it could be the charcoal canister. When Berna from the dealership called me back she confirmed that the maintenance department agreed with my diagnosis. She said my truck would be in the shop for four days end it was completely covered under warranty zero dollar deductible and a free one rental vehicle for me to use in the meantime. Although I was a little upset about my truck being in the shop and being so new, I was very pleased with the service and they got the job done in three days instead of four.
Your service tech (Roy) was actually interested enough in the problem I noted to take the time to do a test drive with me so he could be sure he understood my concern. It was obvious his goal was to fix it, not pass it off as a non-issue. Service writers were also professional and took the time to work with me.
Very pleasant experience with my daughter at checkered flag today.sales person Robert Cameron was top notch very professional,up front about all details,we were very satisfied with the whole deal.I would highly recommend Robert to anybody looking for a car.
Mike and all the other people I dealt with from the ladies at the service desk to the tech that explained how to handle my concerns were all wonderful. Very polite and had great attitudes. Mike even checked for recalls and had them done as well. And on top of it all offered me a car wash. I couldn’t have asked for a smoother or more pleasant experience. Thank you Mike and all the other wonderful people that handled my services, I appreciate you.
We had a great experience today purchasing a new Honda Odyssey at Casey Honda. Joe Bolton was knowledgeable and professional as our salesman. He provided information and answered all of our questions. It was because of Joe that we followed through with this transaction. He was friendly, easy and comfortable in his work. Joe is a great asset to Casey Honda.
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