I own a 2015 Odyssey. I went to the dealership on 11/19/2018 because the seat back on one of my second row seats malfunctioned. I was greeted well. The seats in the waiting area were comfortable. I was there for over 3 hours. Several seat recalls were taken care of and a service bulletin. They ordered me a new seat back. The service worker explained everything to me and answered my questions. All was well until I opened my door and saw black dirt on my floor mat and door sill. I looked at the second row seat and there was black dirt on the lower part of the seat. This is the reason I don't like to take my vehicle to this dealership.
Townsend Honda has the best sales staff. They were incredibly professional, yet fun to be around. Adrienne and Joey made my day and located the perfect car for my budget. I'm always going there for my car needs.
Trey Walker made buying a vehicle extremely easy and stress-free. I test drove what I wanted, went to lunch, came back, signed, and drove away in 20 minutes. I have a tremendous amount of respect for this guy, he is great at what he does and not one time did I feel pressured. Ask for Trey!
I visited the old location a couple of months ago and met with Debra Dillion, she was so friendly and had a dynamic personality. I did not make a purchase that day but we stayed in touch for until 3 weeks ago when I went in to make my purchase at the new location. Everyone there was super friendly and extremely helpful. I have purchased so many vehicles and this was by far the best experience ever. I highly recommend contacting Debra Dillion to anyone looking for a new or used car,
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