Great Last Minute Help!
November 6, 2018
For about 3 months we were researching / looking for a new van to replace an 05 Dodge Grand Caravan SXT (of which we were the original owners). With the age of our kids we knew that we had one more van before our kids would be off to college. Once we decided on the 2018 Odyssey, we actually started working with another Honda dealership. That sales rep was very kind and helpful but did not have the exact vehicle we wanted and was not able to work out a swap with any of the other local dealerships (within the timeframe that we needed). I gave Natasha a call to see if Hopkins had the vehicle in stock and sure enough they did! I called her well after hours on a Tuesday evening and before noon the next day Natasha helped us close a deal. Despite navigating a personal challenge that evening, she patiently handled us with care and was eager to help us with exactly what we wanted. Natasha, as well as the gentlemen who finalized our financing, was great to work with. While it is a clearly a goal to "close a deal" we never felt like we were just another prospect. Without question I would recommend them to anyone who is looking to buy!