How many people can say they actually felt comfortable the minute they walked into a dealership? Me!!! I called and spoke with Katlyn who was covering internet sales explained my situation .. The minute I waked in to Honda I was treated warmly , Heylin Liriano my sales rep was waiting with a car for me to test drive!! Heylin is very knowledgeable, graceful and very humbled.. Not like those pushy salespeople who won???t let you breath. She provided everything I ask for without question or excuse.. The very next day Nick the manager assisted my credit union with everything they needed until Heylin came in! When a I got there my car was waiting for me at a very decent price!! What an amazing group of people!!! Thank you so much for an amazing experience!! I was so anxious but you guys made me feel like family. I recommend Heylin Liriano and Honda Universe if you are going to purchase a Honda
I was there yesterday changing the oil in my car for the first time. From the moment when I drove through the gates to the time when I got back in my car I felt like I was a very special customer there. Everyone there did their best but for the most part I must thank Steve Harris. He pointed out on an important safety recall that needed to be fixed in my car and I agreed to leave the car to fix it. I got it back on time no problems at all.Steve was there to answer any questions and for assistance from the beginning to the end. I had the best experience in Honda Service Center!!
Bay Ridge Honda is the place to purchase your next Honda. Great teamwork. I recommend Frank Baldassare. He is very professional and helpful. Overall my whole experience at Bay Ridge Honda has been very pleasant. Thak you to Joann for working with Frank making sure I got my new Honda CRV.
by Rona Pignatano_DiMarco from Staten Island, N.Y.
September 12, 2018
Leased a new Honda last month. Had the pleasure of working with Kevin Rosa at Open Road Honda in Edison. He was very knowlegable, and knew all the answers to my questions. He had excellent customer service skills, so good that I leased acar that same day. I would recommend my family and friends to him.
I have been going to Open Road Honda for 6 years now and have leased 3 cars through them. Jesse is the man! He has always been so helpful anytime I come in or even to simply just ask a question. Always so attentive and the staff is so welcoming.
Working with John Gilani has been a wonderful experience. He is very patient and helpful, and I got the perfect car for me. I highly reccomend John G. to anyone looking for the perfect car! Thank you John!
We came in to lease a new car for my father. It was a tough busy Saturday for the dealership, but Yong Shin was very personable and great to work with. He was very patient and had the answers to all of our questions and concerns. We are all very happy with the experience. Thanks Yong!
Having purchased multiple vehicles here over the years through Damien with support from Jane to clinch a hassle free deal has kept me coming back for all my Honda needs. My experience in their service department through Nelson and Christian is equally rewarding. The team has always kept me inform of my vehicle needs as I do enjoy long distance drive. multiple 8k miles trips and one 26 hours 1,600 mi trip. Thanks for the reliability, sales, customer service and product. Baronia - wong
I was met with Profesiliam, Friendly and Courteous Staff.
by Ms. Lex 5050 from DealerRater.com
November 8, 2018
I bought a 2017 Lexus 200t. I'm so happy with my pick. Thank you Asad Basha and Joseph Ross, you showed great skills of profelislim. Your courteous and friendly attitude had me look no where else. Thank you Ariana Toshek, your great mannerism and warm welcome to Bay Ridge Honda makes anyone that step foot through that door would look no further. Great and friendly staff. Thank you all. I'm looking forward to do more business with you.
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