I bought my first car in 1955 and many since. The experience with most dealers ranged from poor to very good. My experience at Tempe Honda caught me unawares because it was so extraordinarily good. This started with Francine's chat, continued with rescheduling an earlier time to fit my schedule (at the last minute) and extra effort to find another part that was requested when I signed in. The free shuttle was a wonderful convenience - quick response. Check out was beyond expectations for ease.
We bought a car this past weekend and it was an awesome experience! We started the process online, had a few follow up questions and spent a short time at the dealership. Edward was awesome!! Great guy and VERY helpful! Ivan answered all of our questions and understood we didn't have all day to buy a car! Finally, Travis helped us get through the paperwork and get us on our way! From beginning to end Tempe Honda and ALL their staff was AWESOME! Buy a car from them, you will be glad you did!
Staff was very courteous, and attentive to covering all my questions. Never felt rushed or pressured. Negotiations were ok, if you???ve done your research, and know what you want they are fairly straight forward.
I leased a 2018 CR-V and am very happy with my experience. ???Rocky??? was my initial contact who set me up with a test drive and explained the car???s features thoroughly. Craig Thorpe handled the actual lease agreement when it was time to pick up the car. My experience with both of them was no-nonsense and friendly. I did not feel any pressure to make a quick decision on the lease. I???ll definitely work with Right Honda again
Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to his Sales Associate Julian who took great care of me. I can tell you that over all they made it a pleasant experience for me and got me into the vehicle I wanted for a price that was exceptional. I highly recommend you asking for them when you walk into Bell Honda if you want a good experience.
I could see that this was a hectic, wild and busy event for everybody. Julian Napolitano, Roy Freda and Rob Motz still took the time to find the right vehicle within my budget. Thank you all. If you want to buy a car just tell them what you want and how much you can afford; they'll find it for you.
After 30 years of membership I FINALLY used the Costco Auto program and was introduced to Tom Daniels. He is GREAT! I don't live in the customary 25 mile radius to Earnhardt Honda so our first contacts were limited to Email and Text (my choice). Our first meeting was so laid back; no pressure but with a determination of "lets make the deal that you want;" AND get you home before dark. And they did. When I drove off in my brand new 2018 CR V I experienced a euphoria never felt when I bought a new car. It was clean, prepped and pre-tested CORRECTLY. Tom had listened to what is important to ME about my car and took the time to make sure I knew how to make it work to my best advantage. The 3 hour ride home was a PLEASURE; the way I always imagined it should be. THANK YOU Tom Daniels! Gail Carlmark
Purchased a used Cadillac. Sales process was good and price was competive. Unfortunately, experience was spoiled by Finance dept insisting on making his 15 minute pitch on extended warranty, which I asked not to cover as these are way over priced. In this case $14,000 for 2 extra years. When I laughed out loud, Roy got mad. On top of everything, we paid cash for the car.
Good dealership, good inventory ... just be prepared for their "mandatory" sales pitch on extended warranty.
In and Out in only 3 hrs & 15 mins includes demonstrating a new vehicle and trading in the old one. Very nice to work out a deal online and actually have it honored once I arrived. Trade in value was about what I expected and still a bit more than two other dealers had offered. All involved worked fast and courteously and I thank them for that. I would have no problem buying another car right here. Thank you Arrowhead Honda.
I brought my vehicle into Joshua Hansmeier at Bell Honda solely because I was referred that he does excellent honest work for a great price. Boy Howdy was I surprised!! Talk about care, honesty, and I feel like the most important with a lot of folks great price! If you ain???t taking your car to Joshua at Bell Honda, what are you really doing?
My 2003 CRV was having issues that no body was able to provide answers for, Joshua Hansmeier and the the mechanics were able to figure it out and get it repaired for much less than i thought it would! Will definitely be back!
Awesomeness! Everyone was so helpful and just fantastic. Alen Sage, you made my buying experience very delightful. Thank you so much. YOU ARE THE BEST!!!!!
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