From the guys and gals that open the front door to the very TOP, EVERYONE IS AMAZING!
Thank you Anthony & Colt Carlisle, I’m excited to be a Lexus customer again!
I appreciate your flexibility, patience, professionalism and positive attitude!!!
Bravo! Thank you!!!
Amazing Automotive Technology
by MJPinNoblesville from Noblesville, IN
June 20, 2018
This is the most amazing vehicle I have owned. If there is something else to be desired I don't know what it is. Great looks, Great mileage, Great reliability, Great NAV and Sound System and Great ride. My only constructive criticism is the chrome in the interior console often causes glare. The authsetics are not worth the nuisance of having to cover the chrome to block the glare.
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
Most reliable car I've ever had.
by Jamel from Atlanta, Georgia
July 19, 2018
This car meets all of my needs and requirements of a vehicle. Lovec every aspect of everything about the Honda. Recommend this vehicle to anyone
My Experience was great! Met with Taylor and he was very friendly and professional. Very patient with all my questions and everything went very smoothly.
So far, so good.
by John from Dallas, TX
October 28, 2018
This is my 4th Honda car as their cars have been reliable. I have owned my 2017 Hybrid EX model for over a year. My biggest pros and cons are as below:
1. Stylish (prefer the design on the 2017 model over the 2018 model).
2. Good amount of power for a hybrid car (has about 205 hp, certainly beats a Prius).
3. Pretty gas efficient. I usually average about 39 mpg combined but do note that I drive at 80 mph on the highway. I was averaging about 42 when I drove 70 mph on the highway for several weeks. If you drive 60 mph or less, I am pretty confident you will average 45 or more mpg (as long as you don't drive recklessly).
4. Reliable so far. Have not had any issues yet. Unsure how JD powers gave it a 2.5/5 reliability rating.
5. Very quiet when you are in EV mode.
1. The acceleration noise can be pretty loud. Some people may like this but I personally don't think it should sound that loud when I am accelerating from 0-60 mph with moderate pressure on the gas pedal.
2. One minor quirk about the interior design is the dual middle monitors. I feel that it is redundant and one monitor would have sufficed. Also, the lack of a manual volume control is a bit inconvenient (although you can just use the volume control on the steering wheel). Overall, although the exterior design of the 2017 is better, the 2018 interior design beats the 2017's.
3. Inability to pull down the passenger's back seats. This has been modified on the 2018's model as the battery is now underneath the seats.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Beautiful, reliable and economical.
by JBSpirit from Everett, WA
December 7, 2018
Even though I’ve owned luxury cars in the past, my Honda Accord fits all my needs and has the same high-end feel. I opted for the touring edition with leather seats and all the ’bells and whistles’. I commute 60+ miles per day so the fuel economy is definitely a plus. My only complaint is that the rear seats do fold down to create space for large loads.
I am well pleased by the way they served and my Agent Miguel was very helpful, polite and very professional. Service (oil change) was faster than I expected. I am very satisfied
Classy,stylish,reliable and economical
by Geezer from Sacramento, CA
August 13, 2018
This is the first hybrid that I have owned and I am highly pleased with its ease of handling,performance,comfort,and reliability. I still have a 2008 Nissan Versa but will not own another gasoline-only vehicle.
Fast, efficient, effective, professional. Could not be better. The waiting area was spacious and comfortable. The coffee bar was good and relaxing and free for service users. Mr. Ellis put me at ease and kept me informed very step of the way.
Great luxurious car
June 1, 2018
I love the interior design and all of the safety features. Smooth comfortable ride. Beautiful exterior design and color. The saving on gas due to being a hybrid was a plus.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
Awesome sporty looking fuel efficient car
by PALP from Los Angeles
July 17, 2018
This car is great. It drives smooth and has plenty of power for all around driving. Plenty of room for 5 people. Trunk space is ok. Fuel mileage depends on your driving habits. I've managed to get up to 55 mpg in freeway driving on a 100 mile trip. It's the perfect vehicle if you do lots of driving in traffic conditions. Love the car. Has the sport button option that makes it fun to drive but will give you less mpgs. Overall it's a fun sporty looking car with all around good performance and fuel efficient.
Associate was very professional. Great experience!
I did purchase the vehicle and feel pleased.
by Deborah M. B from Queensbury, NY
July 29, 2018
It is too soon for me to make a firm judgement since I have only owned the car for about 18 hours. I travel 100+ miles each day for my work, so I will have plenty of time to become acquainted with my new vehicle. My one hour drive home was exhilarating. I traded my 2011 Honda Accord Coupe that did very well by me. Learning the technology in the new car will be fun. Just reaching to take a key out of the ignition (which isn't there) will take a while! It is too soon for me to answer the next question, so I have chosen "No" due to lack of adequate time to determine this answer.
Blake McCafferty provided the definition of exemplary service. He was extremely prompt, courteous, and transparent throughout the entire process of identifying and negotiating a final deal for a car I've been waiting to purchase for over a year. I would highly recommend Hiley Acura, and especially Blake, when purchasing a new Acura. If you are even remotely close to the MetroPlex area and are interested in an Acura, do yourself a favor, and reach out to Blake!
Most reliable car I owned!
by Oly from Buffalo Grove, Il
June 4, 2018
I've have an overall good experience in the car, since coming from the Volkswagen diesel to the hybrid I expected a little bit better gas mileage. The gas mileage is been fairly close to what the Volkswagen diesel was. The technology works much better then my Volkswagen diesel did as well as the overall experience it's a little bit better than my Volkswagen diesel.
Sales Manager Dru and finance team were true professionals in diligently working to get trade in value assessed and car sale negotiated. The process was quick and they accommodated our needs to ensure satisfaction in all facet.
2014 Honda Accord Hybrid Touring
by JerryW from Macomb, MI
May 18, 2018
Excellent vehicle, less than 25,000 miles. Has more than satisfied our needs for fuel economy, comfort and performance. USB port convenient for connecting either a mobile phone, iPod, or MP3 player. Dealership maintained with typical Honda reliability.
Glen was very helpful and got me a screaming deal, made sure I was well taken care of and treated me like family. Overall a great experience and would definitely recommend him to anyone looking to buy or just in the market.
My best Accord yet
by Accord Man from Canyon Country
May 29, 2018
This an awesome car with nice lines, comfort and great fuel economy. We've owned 3 Accords all are what I call bullet proof. You will never go wrong purchasing one. All of them have gone for over 300,000 miles with no major issues one regular maintenance. This one seems like it is well on it's way to being the same.
Aleaya was very helpful and understanding of what I was looking for. Unfortunately the vehicle I went in to see had been sold already but was able to put me into another arrival. Didnt try to pressure me into just any vehicle but one that suited my needs.
Terrible Gas Mileage
by Slimpiks from Omaha, NE
January 2, 2019
We paid a premium price for the Accord hybrid because of the advertised mileage, which was 47 mpg city and 47 mpg open road. I’m getting 34 mpg and the dealer can’t fix the problem. I owned a 2012 Toyota Camry and consistently got in the 40+ mpg range! I’m very disappointed in the Honda, since all other aspects of the care are very good. At this point, I wish we had bought another Toyota!
I bought this car used 7 months ago and it had 80,000 miles on it. For being an 11 year old car, it has done great for my needs. I have put 15,000 miles on it in the last 7 months. I do the preventive maintenance for the miles and oil changes on it regularly. Gas mileage is approximately 33 miles a gallon on the interstate 25 in town. I don't often see this model on the road. I am surprised they did not continue making them.
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