We were very satisfied with the deal we got on our van. But more importantly to us is what they went through for us. After our purchase the dealership sent us our paperwork and it was accidentally destroyed at our house. It is unbelievable what they went through to help us replace what was needed. We couldn’t be more thankful for their kindness, willingness to help especially by sacrificing THEIR time for OUR circumstances, and regular communication with us throughout this process. They went the extra mile with no benefit to them. This says so much about them as a business. We HIGHLY recommend Frank as a salesman.
When shopping for a used car I learned quickly that this is one of the only dealerships left that actually treat you like a person. They truly care about their customers ! Personable, professional, courteous and honest. I definitely recommend buying your next car from them.
My wife and I bought a Certified Pre-Owned Honda Accord Hybrid here and have been in awe of this dealership ever since. Scott Hiller is wonderful to work with, helpful and efficient. We definitely will buy our next Honda Hybrid here.
Highly recommend! I have had nothing but excellent experiences here for all car service/repairs. The service is always amazing - very helpful, kind, and professional. Every time I go in for an issue they work to resolve it and I never, ever feel taken advantage of as I have sometimes wondered at other places in the past. I will definitely continue to go back.
Everyone on their staff was professional, friendly, and courteous to both my wife and me. From the initial contact/test drive through to the last signature (which happened within a matter of 1-2 hours), we were given the appropriate amount of attention without any undue pressure to buy. My only (relatively minor) complaint was that the online advertisement included "with Navigation System" when in reality the vehicle was not equipped with one.
This was my second time buying a car at Honda Fishers. I not only came back because I love Honda cars but also for the great customer service that I received from, Rick. Both of my cars that I have purchased have been from him. He is straight forward and will tell you the truth about the cars there. I trust him as my car salesman which speaks volumes on the type of guy he is. He made the process easy and painless both times I’ve purchased a car. I have no doubt that I will be back to purchase another vehicle from not only this facility but also from Rick.
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